What are the responsibilities and job description for the HR Generalist position at Aston Carter?
HR Generalist(Remote)
Pay: $30-33/Hr
Description:
Essential Responsibilities in Addition to Above:
- Assist team members, leaders and HR employees with all related HR topics and issues.
- Exercise some judgment within narrowly defined procedures and practices to determine appropriate action.
- Apply working knowledge and understanding of Human Resources programs, processes, applications, policies and administration to assist customers.
- HR transactions
- Employee, Job and Data changes
- Compensation Changes
- Requisitions
- General HR questions when employees are looking for policies and procedures.
- Navigation support for Workday.
- Assistance to Managers and HR in running standard reports for HRBPs.
- Routing of calls to appropriate support owner when service is not provided by Service Center.
- Archiving EE Documents in Document Manager Software (i.e. Offer Letters, Resume, government forms, W4s, Direct deposit, old PAFs, Benefit enrollments, Benefits summary, PM Reviews, warnings, employee health records, license and certification verifications, etc.).
- Responsible for registering the interaction with the caller and tracking the solution via the ticketing system Service Now CRM, when follow up or escalation to Tier 2 is required.
- Accomplish the Call Management Framework & KPIs for calls and cases.
- Provide support on simple data entry / data changes on employee records.
- Perform basic transactional processing activities to support Tier 2 area:
- Requisitions creation and follow up to approvals.
- Update and maintain employee data in the HRIT/HRIM/Functional or system of record
- Maintain employee personnel files for current and former employees
- Provide assistance on employment verification requests.
Skills:
Human resources, employee relations, employee engagement, employment law, recruiting, Hris, recruitment, payroll, onboarding, human resource management, hr administration, employee benefits, hiring, talent acquisition, talent management, recruiting hiring
Must Have:
- Knowledge of California Law and Employment Law
- Work day Experience
Additional Skills & Qualifications:
Bachelor’s Degree in HR, Finance, Business or related field required
- Basic knowledge of following software preferred: Windows, MS Office (Outlook, Word, Excel).
- Desirable working experience in a HR Service Center or HR operations
- Capable of delivering presentations and coordinating work teams.
- Ability to speak and write Spanish is desirable.
- Excellent oral and written communication skills and interpersonal skills.
- Ability to work in multiple activities and systems successfully and simultaneously.
- Ability to understand and develop successfully partnerships with customers.
- High Customer Service orientation.
- Desirable experience in core HR operations processes.
- Desirable experience in Workday / Service Now
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $30 - $33