What are the responsibilities and job description for the Sales Support Associate position at Aston Carter?
Medical manufacturing company seeking a Sales Support Associate to support internal operations. The ideal candidate is a critical thinker with a go-getter attitude, looking to build a future with an innovative company.
Job Description: Candidate will be given a specific territory which may include a couple of states. They will work with Hospitals, surgery centers, etc. externally. They will support Customer Service, Tech, Engineering, and Sales departments to coordinate from an internal perspective. There are 6 current reps they will support.
- Responsibilities:
- Act as primary point of contact on issues relating to orders, inventory, shipment, and invoicing
- Support internal and external customers (mostly internal)
- Convey and promote a positive, professional, and innovative company image
- Utilize Salesforce to manage leads acquired during events
- Analyze all system orders regularly and manage customer follow-up procedures
- Follow up with customers on open/outstanding invoices, to actively work towards reducing overdue AR
- Accurately manage and maintain processes of order confirmations, invoices, and credit notes
- Enter 10-20 Purchase Orders per day with strong attention to detail
- Manage essential Purchase Order paperwork (i.e. review and forward all generated documents according to the order process)
- Serve as customer liaison by continuously communicating shortages of parts and order status prior to shipment and follow-up until shipment is completed
- Distribute and coordinate product notifications to customer base
- Assist sales employees by organizing and sending needed marketing materials, as requested
- Coordinate and manage requests related to data uploads, reporting, and other ad-hoc requests related to customer data
- Act as back up for Receptionist and RMA specialist during lunch, vacation, and sick days
- Perform special projects and other duties as requested/assigned
- No sales in this position
Top Skills & Qualifications:
- Sales Support experience 2 years'
- Salesforce SAP/ERP system proficiency
- Associate's or Bachelor's Degree
- Excellent attention to detail
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $26 - $31
