Spanish Bilingual Customer Service Representative

Aston Carter
Orlando, FL Full Time
POSTED ON 3/31/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the Spanish Bilingual Customer Service Representative position at Aston Carter?

I am currently hiring 10 Spanish and Mandarin/Cantonese Bilingual Customer Service Representatives in a project that will help them merge customers to a new banking platform and system. This will be an opportunity to work with a major financial institution nationally and after successful completion of the contract, there is opportunity to be brought on permanently with the Institution.

Schedule:

Will be assigned a shift anywhere from Mon - Fri 6am - 9pm EST

Description:

  • Receives inbound calls to help with banking transition questions.
  • Verifies clients, assists with web access, and provides commonly asked information for clients moving to the new bank,
  • Escalates complex issues or stock trading and product inquiries to a registered broker

Skills Needed:

  • Must have 2 Years of Call Center Experience
  • Banking/Financial Experience Preferred
  • Spanish and Chinese (Mandarin or Cantonese) are needed

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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