What are the responsibilities and job description for the Title Specialist Representative position at Aston Carter?
Description:
The Title Specialist Representative will have multiple duties including; processing the power of attorney, editing lean releases, and pushing through all title documents so that new owners can obtain their vehicles quicker. Calling the new owners to talk through information that is needed. 40-50 calls a day. On the phone, the Title Specialists Reps will be responsible for for collecting and disseminating documents, handling issues related to settlement and making sure customers are handled in a professional, efficient way. The Company is trying to get away from forwarding calls on to supervisors, so reps need to be comfortable handling customers that are upset and being empathetic when needed. Specialists will be working directly with customers and other company branches. High level of both written and verbal communication required. Specialists will be required to learn the processing regulations for all 9 states as each state has different laws in place.
Skills:
Title Clerk, Automotive Clerk, Title Processor, Title Agent, Auto Repo Agent, Title Specialist, Auto Title, Car Title, Vehicle Titles, Customer service oriented, Customer support, Customer service, Call center, Administrative customer service, Auto, Title
About Aston Carter:
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At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary : $18