Universal Banker

Equivalent Experience

Description:
Work for a team that is expanding and has no where but to go then up. As a Universal Banker, you'll take a lead role in delivering an exceptional customer experience daily that is consistently aligned with this Bank's Vision, Mission, and Core Values. Through the use of the Customer Experience Discovery Guide, this position builds a thorough profile for each customer and maintains frequent face-to-face, phone or email contact in an effort to grow and deepen customer relationships. The Universal Banker serves as a proactive member of the Retail Branch team by being an initial contact for new and existing customers. Pursuing work with energy and focus, you'll help acquire new customers by actively soliciting referrals and developing internal and external resources.

Job Description:
As a Universal Banker/Bank Teller you will be the first face for when customers work through the door. This banking industry is looking for employee with strong customer service skills. Below is a list of the responsibilities.

Responsibilities:

• Deepening customer relationships and achieving sales goals through daily activities, disciplines and behaviors: Engaging in meaningful discovery conversations through proactive in-branch and outbound calling activities that lead to appropriate consumer and business product and service solutions.
• Successfully follow a structured approach to customer onboarding, prospecting new business, and expanding existing relationships to generate sales and revenue.
• Delivers an outstanding customer experience.
• Demonstrate a commitment to an outstanding customer experience by abiding by all customer service standards, promoting a positive work environment, ensuring timely customer follow-up and follow through, and possessing confidence and passion for developing new and existing profitable customer relationships.
• Effective delivery of all products and services and maintained knowledge of in market competitors to differentiate this Bank from others.
• Perform a full range of customer service transactions.
• Participate in the successful set up of all new customer accounts, accurate and efficient process of all over-the-counter transactions, originate consumer lending applications and assist customers with inquiries or problem resolution in a professional manner.
• Create collaborative partnerships within the this Bank team and community to successfully meet the goals and objectives of the organization and needs of our customers.

Looking for:

• High School degree or GED required Minimum of six months Branch Banking or equivalent experience.
• Strong customer service skills.
• Demonstrated ability to make personal connections, engage and educate customers, ask open-ended questions and listen to establish trust, rapport, and build lasting relationships.
• Self-motivated with the ability to multitask effectively.
• Ability to organize and prioritize workflow, including excellent organization and follow through skills.
• Proficient computer skills including Microsoft Word, Excel, Outlook and other related applications.
• Effective verbal and written communications skills.
• Availability to work weekends and/or extended hours as required to run the business.

If you are interested please submit your resume and we will get back to you within one business day. Thank you!

About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.