Account receivable specialist

Overview :

We create communities where employees thrive in their work, helping our residents thrive in their homes.

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Livings family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including :

• Paid holidays and PTO
• Receive annual anniversary rewards
• Benefits include : Health / Dental / Vision / Life Insurance
• 401(k) employer match
• Tuition reimbursement
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, youll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

Responsibilities :

The Collections Specialist is responsible for collecting balances due to the Company from our current and former residents in compliance with established federal and state guidelines.

This individual uses critical thinking skills to negotiate agreeable payment terms, while developing and maintaining professional and effective communications with residents and community leadership.

• Make contact with residents and former residents through outbound and incoming calls and emails to address outstanding balances.
• Generate and distribute all Collection Letters to residents with outstanding past due balances.
• Coordinate and organize Termination and Eviction Notices distribution.
• Provide payment status update to communities, management, and Legal teams regarding termination and eviction proceedings on delinquent accounts.
• Research resident accounts and provide accurate information to residents and communities regarding account activity.
• Monitor established payment plans and notify communities of any default on promised payment.
• Summarize and report on collection efforts to Operations and Management.
• Initiate and approve Bad debt write-off entry.
• Work directly with Atrias outside Collection Agency and monitor the progress of collections on accounts assigned.
• May perform other duties as needed and / or assigned.

Qualifications :

• High School diploma or general education degree (GED) required. Associates degree (A.A.) in Business Administration preferred.
• Knowledge of and compliance with the Fair Debt Collection Practices Act.
• Strong communication and negotiation skills.
• Proficient with Microsoft Office Applications such as Excel and Word.

Last updated : 2024-03-07