Senior Food & Beverage Manager

Attitash Mountain Resort
Bartlett, NH Full Time
POSTED ON 3/10/2024

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Job Summary: 

Attitash and Wildcat: Two Mountains – One Team.  The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants company-wide that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Sr. Manager level F&B leader is responsible for the entire restaurant operation, including front and back of house. The Manager is responsible for executional excellence in both guest and employee experience.   

 

Job Specifications:

  • Outlet: Attitash and Wildcat
  • Expected Pay Range: $74,100 - $86,000 annual bonus 
  • Shift & Schedule Availability: Full Time / Year Round
  • Skill Level: Advanced

 

Job Responsibilities: 

  • Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence. 
  • Works on the floor in the restaurants, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbooks. 
  • Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining. 
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. 
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. 
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. 
  • Make employment and termination recommendations consistent with Company guidelines for review. 
  • Fill in where needed to ensure guest service standards and efficient operations. 
  • Continually strive to develop staff in all areas of restaurant and professional development. 
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. 
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs. 
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. 
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. 
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. 
  • Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. 
  • Champion a culture of diversity, equity, and inclusion

 

Job Qualifications: 

  • Minimum 5 years of multi-location restaurant experience with at least 3 years at a managerial level 
  • High school diploma or equivalent 
  • Must be able to lift and carry 40 lbs. 
  • TIPS/RAMP certification required within 30 days of employment
  • Serve Safe Food Protection Manager certification required within 30 days of employment 
  • Proficient in Microsoft Office and ability to adapt to new technology and other information systems
  • Data driven decision making skills
  • Project management skills
  • Change management including being an agent and champion of change
  • Strong written and verbal communication skills
  • Demonstrated conflict resolution and de-escalation skills
  • Provide leadership and guidance to external vendors including timeline management, resourcing, and financial management 

 

Preferred: 

  • Bachelor’s degree or equivalent 

 

The expected pay range is $74,100 - $86,000 annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID  500863
Reference Date: 03/08/2024 
Job Code Function: General Management 

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