Litigation Intake Specialist

• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
• Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently

• Strong ability to communicate eloquently and empathetically a must
• Background in the legal industry preferred
• Previous customer service or sales experience preferred
• High school diploma or equivalent required; Bachelor’s degree preferred
• Skilled with Microsoft Office, especially Microsoft Excel

Small family law firm. Strong Covid-19 safety policies. Onsite and remote work is required. High-Speed internet connection at home and secure, private work area at home. Excellent benefits (medical, dental, vision, 401k, PTO) and opportunity for growth. This is a fast-moving work environment that requires the ability to think and move quickly and multitask. We have old-school, old-fashion work values, a non-office politics team, and high-tech tools and equipment. We have a team of all "A" players. We will only hire the best talent. We only want people that fit in with our core values and culture. We focus on customer service, teamwork, candor (open communication), forwardness, quality, and continuous learning. We will give you the tools and resources to succeed. You bring the skills, positive attitude, and initiative.