Call Center/Lead Generator

Job Description:

To consistently meet or surpass daily and monthly individual and team goals, including generating a minimum of 12 high-quality leads per day to support the Sales team in acquiring new customers.

Essential Functions:

• Contact potential clients via telephone to introduce our company and offerings, making at least 200 outbound calls daily.
• Utilize phone etiquette, computer proficiency, and a professional, positive demeanor to engage with potential clients and generate quality leads.
• Ensure lead quality by asking qualifying questions to potential customers.
• Identify genuine interest in our products and services and accurately document these interests for follow-up by the sales team.
• Achieve a minimum of 100% of individual quality leads each month.
• Maintain accurate records of calls made and leads generated.

Other Functions:
Complete additional tasks as assigned.

Knowledge, Skills, and Abilities Required:

• Professionalism and strong interpersonal skills.
• Resilience, energy, integrity, and a strong work ethic.
• Ability to collaborate effectively in a team environment.
• Excellent verbal communication skills suitable for phone-based sales.
• Attention to detail, organizational skills, and self-discipline.
• Capacity to multitask effectively.
• Willingness to learn about our products.
• Proficiency in data entry and use of computer software (MS Office, Excel, etc.).
• Written communication skills for documenting account information.
• Ability to engage with customers and convey product details accurately.
• Basic math skills.
• Typing speed of 25 words per minute.

Experience Required:

• Previous experience in a call center.
• Previous experience in customer service.

Materials and Equipment Used:

• Telephone (including voicemail).
• Telephone headset.
• Computer, software, and database.
• Calculator.
• Copier.

Work Environment/Physical Requirements:

• Office-based work environment.
• Ability to sit for up to 8 hours while using a computer.
• Clear and articulate speech for up to 8 hours.
• Hand-eye coordination and visual acuity for close and mid-range tasks.
• Manual dexterity for typing and using the phone.
• Ability to lift up to 25 pounds.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Morning shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Application Question(s):

• How many years of sales experience do you have?
• Years of experience as a lead generator?
• Do you enjoy engaging in phone conversations?

Ability to Relocate:

• Boulder, CO: Relocate before starting work (Required)

Work Location: In person

Salary : $17