What are the responsibilities and job description for the E-Commerce CSR position at AtWork Personnel?
If you have the drive, patience, and willingness to help – we want to hear from you!
Customer Service Representatives process orders and returns, help customers find what they need, mitigate customer issues and provide information about our products and services.
Qualifications and Requirements:
- High School Diploma
- Experience with E-commerce is preferred
- Basic computer knowledge and navigation skills
- 2-4 years customer service experience required
- Have a passion for helping others
Skills:
- Fantastic written and verbal communication skills
- Success working in a high volume, fast-paced environment
- Ability to handle challenging customer interactions via phone call, chat or email
- Strong typing skills (35 WPM minimum)
- Ability to think analytically with strong problem-solving skills
- Data entry experience preferred
- Bilingual in Spanish (read, write, and speak) preferred
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