What are the responsibilities and job description for the Lead Massage Therapist position at Auberge Resorts?
Company Description
A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls, and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets, and linen fabrics stamped with signature prints add an atmosphere of home.
Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.
Job Description
As a Lead Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and come with exceptional knowledge in the field of the healing arts. Being the example for the other providers.
- Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit.
- Prepare treatment rooms to client specifications while also adhering to the property service standards
- Perform prep work and properly clean and restock the room as required and needed.
- Ensure guest comfort and safety throughout the treatment.
- Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.
- Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
- Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
- Regularly attend, participate in and support training and staff meetings for the spa.
Additional Benefits:
- Free Parking
- Free Team Member Cafeteria
- Education Reimbursement
- Holiday Pay
- Team Member Stay Program
- 50% off F&B Spa
Qualifications
- Minimum of 2 years experience as a licensed massage therapist
- Massage Therapist State License required
- Have a personality that constantly goes above and beyond
- Attention to detail
- Ability to work a flexible schedule, including weekends and some holidays, according to department needs
- Prolonged periods of standing/engaging in physical activity
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
