What are the responsibilities and job description for the Community Events Manager position at Augury?
Augury raises $180 Million to become one of the first Industry 4.0 Unicorns. New strategic investors, commercial agreements and a valuation of over $1 billion confirm Machine Health as Industry 4.0's killer app. The new funding enables us to expand globally, create offerings for new industries such as energy, and continue to innovate in our core manufacturing market to help customers improve the reliability, resiliency and efficiency of their machines and operations.
We are on a mission to build a world where people can always rely on the machines that matter. Using the Internet of Things (IOT) and Artificial Intelligence (AI) technology, we predict and prevent industrial machine failures, and improve machine performance, so manufacturers can keep the shelves stocked with the essential products we need and use every day.
As a Community Events Manager, you will assist with creating community among our executive leaders as a core part of our strategy to build the Machine Health category. Data shows that when customers are more engaged, they renew, they spend more, and they advocate. Let's build this engine for Augury! This position is remote.
A Day In Your Life
- Lead both the paid advisory board and customer advisory board at Augury; continue building out the boards, design quarterly meeting agendas, create a steady drumbeat between meetings, and help the organization understand how it can fully leverage the boards as an insight-generator, buy-in creator, deal supporter, product feedback loop, early adopter program, and momentum builder
- Collaborate extensively with the Customer Advocacy team to plug board members into external opportunities to share their stories as well as opportunities for them to elevate their team members
- Build plans for and launch birds of a feather groups for corporate-level maintenance and reliability managers and directors of innovation.
- Partner with Customer Success to help support champions groups within our customers' organizations - this may mean building toolkits to help scale the program over time
- Collaborate with the organization to understand when new community group needs arise; working cross-functionally, understand how to fit the priorities into the overall community strategy and execution plan
- Extend the power of the community groups by leveraging the online community platform
What You Bring
- Experience: the ideal candidate has ran one or more customer advisory boards for multiple years; he or she also has demonstrated experience working with customers and industry leaders. In addition, the candidate has experience building programs - identifying a goal, defining a strategy, aligning on the strategy, executing, and measuring results. Ideally this candidate will also have ran an awards program in the past and has successfully led virtual events.
- Takes ownership of his/her domain
- Strong relationship builder including the ability to interact with executive leaders
- Strong verbal and written communication
- Data-driven
- Excellent at collaborating with team members and others across the organization
- Creative
- Driven, determined with a high level of energy
Perks
- Comprehensive Medical Coverage
- 401k plan with matching
- Stock options
- Paid parental leave
- Flex PTO
- Hybrid 4-day work week, every other week
Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.
Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law.
Job Type: Full-time