Solar Leads Intake Specialist

Aurai Home, a fast-growing Electrification company operating in the Solar and HVAC industries, is seeking an ambitious individual to join our team in Marlborough, MA. If you are ready to step into a role where you can contribute to the company's success while enjoying a supportive work environment, then this opportunity is for you!

At Aurai Home, we're on a mission to transition to an All-Electric and Zero Carbon Future, and we need your expertise to achieve our goals. As our Solar Leads Intake Specialist, you'll be a key member of our team, playing a critical role in growing our business and delivering exceptional customer experiences.

We are seeking a talented Intake Specialist for our Solar division, responsible for identifying and qualifying potential customers and responding to leads through inbound and outbound marketing and sales efforts.

What sets Aurai Home apart?

• Long-term stability in a fast-growing industry.
• Achieve work-life balance with flexible scheduling options.
• Unlock top industry pay and seize opportunities for professional growth.
• Enjoy year-round work with our presence in MA, VA & FL.
• Benefit from paid sick leave and medical leave to prioritize your well-being.
• Generous Paid Time Off & Paid Sick Leave.
• Secure your future with our 401 matching program.
• Celebrate 8 paid holidays with your loved ones.
• We invest in your education!
• Choose from our two excellent health insurance policies.
• Benefit from short-term and long-term disability coverage AND MORE.

A Solar Leads Intake Specialist is a professional who specializes in handling the initial phase of the solar sales process. Their primary responsibility is to receive and process inquiries from potential customers who have shown interest in installing solar energy systems.

The main duties of a Solar Leads Intake Specialist include:

• Inquiry Management: They handle incoming inquiries from various sources such as phone calls, emails, website forms, or online chat platforms. They gather essential information from potential customers, including their contact details, location, energy consumption patterns, and any specific requirements or questions they may have.
• Qualification and Assessment: The specialist evaluates the viability of each lead by conducting a preliminary assessment. They may ask specific questions to determine the potential customer's suitability for solar installation, such as their roof condition, shading issues, and financial capacity. They also verify if the lead falls within the service area covered by the solar company.
• Lead Tracking and Documentation: They maintain a systematic record of all leads, updating relevant information and ensuring accurate data entry. This documentation helps in tracking the progress of leads throughout the sales pipeline and assists in generating reports and analytics.
• Communication and Follow-up: The specialist communicates with potential customers to provide basic information about solar energy, explain the benefits of solar installation, and answer initial queries. They may also schedule appointments for sales representatives to conduct site visits or detailed consultations.
• Lead Assignment: After assessing and qualifying the leads, the specialist assigns them to the appropriate sales representatives or teams within the organization. They ensure a smooth handoff of the lead's information, facilitating effective communication between the customer and the sales team.
• Customer Relationship Management (CRM): They utilize CRM software or tools to manage lead information, track progress, and facilitate effective communication within the organization. This helps in streamlining the sales process, maintaining a centralized database, and enhancing customer relationship management.

In summary, a Solar Leads Intake Specialist plays a crucial role in the solar sales process by managing and qualifying incoming leads, maintaining accurate records, and facilitating effective communication between potential customers and the sales team. Their efforts help ensure a smooth transition from initial inquiry to the subsequent stages of solar system installation.

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“At Aurai Home , we are committed to the principle of equal employment opportunity for all employees and providing a work environment free of discrimination and harassment. We welcome applicants from all backgrounds and encourage applicants of all ages to apply.”

Job Types: Full-time, Contract

Pay: $750.10 - $750.12 per week

Benefits:

• 401(k) matching
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in the Solar industry ?

Experience:

• Lead generation: 1 year (Required)
• Sales: 1 year (Required)

Work Location: In person

Salary : $750 - $750