Sales coordinator

Sales Coordinator

Job Category : Sales & Marketing Requisition Number : SALES003021 Showing 1 location Job Details

Description

Job Purpose

The Beautiful Embassy Suites Lombard is seeking a dedicated Sales Coordinator. The purpose of the Sales Coordinator is to increasing room revenue by increasing production of existing special, corporate / travel agent / consortia accounts and groups in conjunction with the Sales Manager(s).

Essential Job Functions

• Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
• Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
• Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times.

In the event of an accident or emergency, gets medical attention if necessary and contacts the GM or Human Resources immediately.

• Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
• Handle Transient and Group activity.
• Develop action plans to solicit business.
• Develop relationships with key lead generating sources i.e., third parties, CVB, the sales organization.
• Conduct site visits and tours of hotel; entertain qualified clients. Attend clients events and special third party events to build relationships and secure business leads.
• Find creative approaches to both attract and retain business.
• Use resources to research and find new and existing business.
• Be self-motivated with an entrepreneurial spirit.
• Know how to prepare unique client proposals for group programs.
• Solicit new and existing accounts to meet / exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Pursue opportunities in untapped Corporate Markets for Individual transient sales efforts - Travel Agencies, Wholesale segment focus.
• Compose and express thoughts in a clear and understandable way to ensure effective communications.
• Manage multiple activities often in stressful situations with strong organization skills.
• Possess the professional style and confidence to effectively represent the hotel and execute the duties and responsibilities of the position.
• Keep organized files for all corporate and group acts.
• Complies with Company Standards of Service as outlined for AURO Hotels.
• Projects a favorable image of AURO Hotels to the public at all times.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
• Completes Departmental, AURO Hotels and Brand standards training as assigned.
• Maintains a clean and neat appearance at all times.
• Must be able to work flexible work hours / schedule including evenings, weekends and holidays.
• Nothing in this job description restricts managements right to assign or reassign duties, work hours and / or responsibilities for this job at any time.

Experience / Education

College degree preferred; High School Diploma and / or 2-3 years experience or equivalent combination of education and experience required.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*

Qualifications

Skills

Behaviors

Motivations

Education

Required

High School or better in General Business or related field.

Experience

Licenses & Certifications

Last updated : 2024-08-28