Customer Service Representative
Job Posting for Customer Service Representative at Austin Hardware & Supply Inc
Austin Hardware & Supply, Inc. is searching for an experienced technical Customer Service Rep to join our team in our Reading, PA location. We take a lot of pride in solving our customers problems and require a technical mind to work through that problem.
We have 11,000 parts we distribute throughout the country with 10 locations. It is necessary for you to have good written communication skills using Microsoft Office products and especially excel spreadsheets. Verbal communication should include empathy to our customers.
Do you consider yourself someone that enjoys helping others, has a sense of urgency to get things done and off your plate, with a high degree of paying attention to the details and conforming to policy, rules, and regulations? You might just be perfect for this role.
Qualifications
- Degree preferred, not required
- Without degree, a minimum of 2 years consecutive experience
- Good tenure
- Excellent computer skills, especially with Microsoft products
Apply today to join our team!
About Austin Hardware & Supply, Inc.:
Austin Hardware & Supply, Inc. is one of the country’s leading industrial solutions providers, with 10 locations in the United States. Since 1960, Austin Hardware has demonstrated our commitment to serving a wide variety of manufacturers with excellence and integrity. We work diligently to provide high quality products and innovative solutions so that the companies who place their trust in us can deliver their products to the marketplace as effectively as possible. We are committed to understanding the unique needs of our customers, anticipating market changes and being an advocate and champion for our partners.
We care about our employees and their families which in turn our team delivers the very best customer care to our clients. We encourage our employees to take ownership of their role and bring ideas to better our company. It is important to us that each person fits their role like a glove, so performing shouldn't be stressful but actually makes work productive and enjoyable.
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