Call center
Job Posting for Call center at Automated Health Systems
Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.
position can be 100% remote, MUST be able to pick up equipment in Tallahassee
Benefits :
- Health insurance (FT employees)
- Dental / Vision insurance (FT and PT employees)
- Employee Wellness Program
- 401(k)
- Vacation / PTO / Holidays
- Available shifts from 7 : 00 AM to 8 : 00 PM, Monday through Friday
- Comprehensive and ongoing training
- Strong company culture
- Career growth opportunities
Responsibilities :
- Assisting individuals and families gain access to health care services.
- Driving customer satisfaction by answering incoming inquiries via phone.
- Processing customer requests.
- Providing quality customer service and support.
- Documenting calls and creating workflows.
Qualifications for the position include :
- Team player with excellent communication skills.
- Customer-focused with a passion for helping people.
- Strong PC proficiency with a willingness to learn new applications.
- Maintain confidentiality of personal health information.
- Minimum of 2 years' experience in call center customer service position required.
- Understanding of Medicaid Programs preferred.
- Associate degree in related field preferred.
- Bilingual skills (i.e., Spanish or Creole) strongly preferred.
AHS is an Equal Opportunity Employer.
Please visit our website for more information :
www.automated-health.com
Last updated : 2024-06-01
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