What are the responsibilities and job description for the Parts Sales Manager position at AutoZone?
Apply at: Careers.autozone.com
SUMMARY
The Parts Sales Manager (PSM) assists the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. A PSM exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge everyday.
POSITION REQUIREMENTS
Qualified candidates must be effective supervisors with excellent communication skills, strong decision making ability, and must be able to excel in a fast paced environment. It is essential for the PSM to foster and maintain a positive environment that develops and engages their team and generates sales on a shift. PSMs should have a strong desire to become Assistant Managers.
GENERAL RESPONSIBILITIES
Responsibilities include but are not limited to:
Assists the assistant manager and store manager in supervising store personnel
Assists with training and developing store personnel
Assumes responsibility for the store operation in the assistant manager and store manager’s absence, and on assigned shifts
Delegates and ensures store merchandising tasks are completed in a timely manner
Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
Ensure all company policies, and loss prevention procedures are followed
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
Maintain sales productivity, store appearance and merchandising standards
Conduct and review all opening and closing procedures
Manages emergency situations and conduct proper emergency procedures
Follows proper accident procedures
Provides feedback regarding AutoZoner performance to the store manager
Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
Assists with management of the Commercial Department (as applicable) to ensure commercial accounts are serviced and deliveries are made as promised
Processes returns and effectively manages inventory
Communicates AutoZoner issues and concerns to the assistant store manager and/or store manager in a timely and confidential manner
Motivates store AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Adheres to and ensures AutoZoners follow AutoZone’s dress code standards
F/T PSM - Ability to work all the hours (of operation) that we are open for business
P/T PSM-ability to work agreed upon assigned shifts
Ability to meet physical job aspects as listed on Essential Job Functions with or without a reasonable accommodation (listed on page 2)
Performs other related duties as required
Effective June 2014
AutoZone Store Essential Job Functions
Work Environment
Factor
Description
Primary Work Site
90% indoors
10% outdoors
Temperature
Controlled indoors
Varied outdoors
Semi – controlled while driving
Noise
Normal road noise while driving
Vibration
Not a factor
Moderate while driving
Hazards
Should be aware of box cutter, ladders, 2 wheeler activity, and some chemical exposure (ex: batteries, coolant, oil, washer fluid, brake fluid, etc.)
Road accidents while driving
Normal weather conditions while driving
Air Quality
Overall good; some gases, fumes, and dust present
Work Surface
Flat, even, hard, inclines ramps, ladders and stairs, catwalks/scaffolds, parking lot
Varies inside vehicle and Commercial accounts
People
Exposure to a variety of employees within designated business unit
Exposure to varied customers and norms of retail environment
Mobility Factors
Stores
Frequently bending, twisting, and rotating trunk, arms and legs
Standing 100% of the time; walking 99% of the time; climbing 10% of the time
Working with arms extended and bent constantly
Frequently moving parts and stock weighing up to 35 lbs., 10 to 50 feet
Occasionally moving parts and stock weighing up to 50 lbs.; pushing and pulling occasionally
Frequently moving merchandise weighing 10-25 lbs. from floor to counter
Occasionally moving and stocking overhead shelves with parts weighing 5 – 15 lbs.
Constant gross hand and finder dexterity; frequently grasping and manipulating
Constant hand and eye coordination
Driving
May include all of the above plus:
Sitting 75%
Walking and/or Standing 25%
Working with arms extended and bent constantly
Commuting to different locations
Effective June 2014
Specific Movements
Requirement
Specifics
Trunk
Bending-Frequently
Twisting/Rotating – Frequently
Arms
Reaching – Constantly
Working with arms extended – Constantly
Working with arms bent – Constantly
Carrying – Constantly
Frequently moving parts and stock weighing up to 35 lbs., 10 to 50 feet
Occasionally moving parts and stock weighing up to 50 lbs.; pushing and pulling occasionally
Frequently moving merchandise weighing 10-25 lbs. from floor to counter
Occasionally moving and stocking overhead shelves with parts weighing 5 – 15 lbs.
Legs
Lifting – Occasionally
Balance – Occasionally
Twisting/Rotating – Occasionally
Pushing /Pulling – Occasionally
Hands
Gross Dexterity – Constantly
Finger Dexterity – Constantly
Grasping/Manipulating – Constantly
Speed Required – Constantly
Bilateral Coordination- Constantly
Eye/Hand Coordination - Constantly
Sight
Required
Job Types: Full-time, Part-time
Pay: $16.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Supervising Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location