What are the responsibilities and job description for the Cloud Systems Engineer position at Avantus Federal?
Company Overview
Avantus Federal, recently acquired by QinetiQ US, is a mission-focused data, cyber and space services, and solutions company. As a mid-market powerhouse with an intentional blend of elite talent, infrastructure, and speed to impact, Avantus leads with technical and domain expertise for its Defense, Intelligence, Homeland Security and Federal Civilian customers.
Helping to solve some of the toughest national security problems and government missions, Avantus’ offerings enable services at scale, including cyber technologies and operations, data and software solutions, digital engineering and integration, intelligence analysis and operations, transformation, and advisory services and more.
Position Overview
Support a growing enterprise of technical and consulting services as a part of a dynamic and growing corporate IT team. The Cloud Engineer will have opportunities to utilize their technical knowledge and grow their career in a fast paced, flexible environment. Excellent candidates will have experience with the administration of the Microsoft O365 suite of tools in a cloud-based or hybrid configuration.
Responsibilities
- Administer our cloud-based Office 365 tenant and Azure AD
- Collaborate with our cybersecurity team to ensure security of our tenant and technical operations
- Work interactively with cyber security SMEs to monitor and review activity for threats/compromises on network equipment
- Troubleshoot all Microsoft 365 technologies and communication platforms
- Develop and maintain technical documentation
- Provide technical support for all Microsoft 365 products, Including SharePoint, Teams, and Exchange
- Monitor and troubleshoot any Microsoft 365 related issues
- Maintain and update existing infrastructure
- Analyze log files, investigate, and correct or record errors discovered
- Ensure ITIL standards are followed and practiced
- Manage overall Azure Active Directory environment, auditing guest and user accounts, create, maintain, disable guest accounts in accordance with guest access policy
- Manage user account creation, termination, and access changes as a part of onboarding, separations & internal transfer processes
- Perform routine auditing and clean-up of Azure environment, various modules, compliance, security, Intune, etc.
- Track and utilize Azure and systems administration metrics to inform improvements and report status and state of the environment
- When necessary, provide on-site technical support to the Reston, VA office location, technical employees and executives, and conference room support in collaboration with the IT Service Desk team
Required Qualifications
- 3-10 years of experience in Information Technology
- Degree in Information Systems, Computer Science or related area of study
- Required: Experience administering cloud-based Microsoft technologies (Azure Active Directory, Exchange, SharePoint)
- Experiencing using Office 365 Products and Power Automate
- Possess a customer service orientation; ability to provide support with clarity, kindness, humility, and empathy
- Excellent written and verbal communication skills
Preferred Qualifications
- Scripting experience using Powershell or other scripting languages
- Familiarity or experience with ServiceNow, JIRA
- Operating in an agile environment
- Microsoft, ServiceNow, and/or Security certifications
Company EEO Statement
Avantus Federal is an equal opportunity workplace and a Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) federal contractor. All qualified applicants receive consideration for employment without regard to race, religion, color, age, gender identity, sexual orientation, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, as protected by applicable law. If you have a disability or special need that requires accommodation, please let us know by requesting an accommodations application. Avantus encourages members of historically underrepresented communities to apply and hires individuals solely based on their qualifications for the role. We strongly commit to embracing diversity and ensuring equal employment opportunities for all.