What are the responsibilities and job description for the Customer Service Representative with Passion for Skincare (Remote) position at Aventus LLC?
If you are tired of long commutes and paying for transportation and lunch expenses, Join our remote team as a Customer Service Phone Agent! Work from the comfort of your home.
We are Aventus LLC - a boutique customer experience BPO located in Charleston, South Carolina. We launched 9 years ago, and provide omni-channel support for over 30 amazing clients and partners in the DTC and direct response markets.
But here's what truly sets us apart: we collaborate with the trendiest e-commerce brands in the Direct-to-Consumer (DTC) space. And guess what? The campaigns you'll be a part of are no ordinary gigs! We've partnered with renowned international brands whose products have gained worldwide recognition. Get ready to dive into a world where you'll be providing exceptional customer support to passionate fans and customers of these brands.
Check out our website: www.aventus.com
We’re in search of exceptional full-time Customer Service Agents whom is skincare enthusiast, has a passion for aesthetics and skincare industry/products.
What Aventus offers for this role:
- 100% remote: Work from home or anywhere you'd like as long as you have a professional quiet workplace
- $15 per hour. This is an independent contractor role.
- Career plan: Start building your career with us. You'll be joining one of the fastest-growing BPO’s in the United States, with the opportunity to scale.
- Positive work environment: Positive, friendly work culture with a great team of leaders ready to jump in and help whenever is needed.
- Performance evaluations and annual reviews. Get rewarded for your hard work.
Requirements:
- Proven experience in previous customer support roles, demonstrating your ability to handle a wide array of customer inquiries and challenges through phones, chats, emails, or social media.
- Remote working expertise and familiarity with soft telephone and ticketing systems (Zendesk, Gorgias, Five9, Kustomer) Experience in e-commerce platforms is a plus! (Amazon, Freshdesk,Shopify)
- Quiet, professional workspace
- Updated laptop/desktop (Windows 10 ), USB headset, reliable ethernet connection (at least 20mbs upload, 40mbs download), LAN cable
- Experience with shutters (Installation and product)
At Aventus LLC, we hold our team members and their professional growth in the highest regard. As a valued member of our team, you'll have access to continuous training and development opportunities, ensuring you stay at the cutting edge of your craft. We also offer incentive programs and a chance for you to build your career with us. We are very proud to have a supportive work environment that nurtures your success.
We’re eager to explore work opportunities with you if everything you read resonated with your professional profile!
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- Work from home
Shift:
- Day shift
Experience:
- Customer Service: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
Salary : $15