Influencer Partnerships Lead, US (f/m/d)

Awin Global
Baltimore, MD Full Time
POSTED ON 7/16/2024 CLOSED ON 8/29/2024

What are the responsibilities and job description for the Influencer Partnerships Lead, US (f/m/d) position at Awin Global?

Purpose of Position

This is a fantastic opportunity for a confident and motivated individual to play an integral role in the fast paced and rewarding environment of creator and team management. If you are enthusiastic about affiliate & influencer marketing and a strong team player, this role is a great opportunity to gain team leadership experience, while working with some of the largest influencer campaigns on the network in the US.

As an Influencer Partnerships Lead, you will provide leadership, guidance and training to a team of global creator partnerships executives and assistants based in the US and Brazil. In addition, you will maintain a small portfolio of top tier influencer campaigns and manage the influencer campaign pipeline. You will also work closely with our Global Creator Partnerships team, based in Europe.

Eligible states include: Illinois, Indiana, Maryland, and Wisconsin

Key Tasks

Key responsibilities within this superb role include:

Creator Partnerships Management

  • Delivering industry-leading service and relationship management to the network's top tier influencer campaigns, including building solid relationships with key clients and creators
  • Providing high-level, senior strategic input on the network's top tier influencer campaigns, including the implementation of new technologies and methods for influencer marketing across both Awin and ShareASale
  • Providing the Awin client services and New Business teams with quarterly market trends and insights
  • Developing and implementing new processes to improve manual efficiencies through Asana
  • Taking a proactive approach in solving issues with creators, escalating issues to the appropriate department when necessary
  • Assisting with the creation effective influencer collaterals across Awin
  • Communicating effectively with advertisers, creators and internal teams via email, phone and face-to-face

Leadership, Training & Team Management

  • Train and guide new Awin hires through successful on boarding ensuring successful integration with wider Awin team
  • Provide guidance, support and feedback to direct reports through scheduled 1:1 meetings (weekly/monthly) and development plans
  • Support VP Publisher Development, US with team hiring inclusive of resume sourcing and in person interviews
  • Develop a deep understanding of Awin core values, processes, tools, and departments in order to serve as a point of knowledge and expertise for the wider team
  • Actively monitor creator performance across team portfolio and ensure performance is in line with targets set for new and existing campaigns
  • Familiarize yourself with industry trends to inform creators, while keeping your team informed of relevant information
  • Attend appropriate client and speak at networking events to enhance client and creator relationship development
  • Assist in producing account reviews (as needed), case studies, best practice guides, white papers or other relevant communication that highlight opportunities and educate all stakeholders on successful influencer campaign concepts and strategies

Skills & Expertise

To be a successful Lead, you will need to meet the below requirements and possess the following skills:

  • Excellent written and verbal communication skills
  • A minimum of 5 years’ experience within the affiliate marketing and/or influencer marketing channel managing a variety of service levels
  • Proven track record of taking a proactive approach with clients and internal team members
  • Strong time management skills with the ability to be flexible and manage multiple projects simultaneously in a fast-paced environment
  • Committed to growing team portfolio and providing excellent creator management service to deliver high levels of client satisfaction to ensure retention and meet NPS goals
  • Passionate about developing and supporting growth of new hires both within and across the Global Creator Partnerships team
  • Experience with program monitoring and forecasting
  • Fast learner with strong team orientation and a positive, can-do attitude
  • Accepts and seeks out ownership while being accountable for own work and work of the team
  • Experience with leading influencer platforms such as LTK, ShopMy, CreatorIQ, Captiv8, Aspire
  • Proficiency with MS Office suite, PowerBI, Tableau, Asana, Salesforce and willingness to learn new technology systems

While the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate marketplace.

As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company.

Our Offer

  • Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. Competitive personal time off as well as sick days. We also offer a variety of different paid special leaves as well as various maternity/paternity for expecting parents.
  • Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
  • Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. We provide you with a life assurance, short-term and long-term disability. We offer comprehensive premiums for health (CareFirst BlueCross BlueShield of Maryland), dental, and vision which are 100% covered for the employee and 50% for spouses with eligibility on the first of the month after hire date.
  • Welfare: Furthermore, Awin ensures your income later in life is guaranteed by giving you the opportunity to start saving for retirement by offering a 401 (k) plan with a competitive company match.
  • Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
  • Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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