The Office Manager investigates, analyzes, evaluates, and administers AWP’s benefit plans. This role will support the business in its enterprise objectives through data and system design. The Office Manager will foster team member engagement and retention by completely owning the processes below.
Job Description
The Office Manager will play an important role in the company’s growth by supporting the Operations team with Administrative duties; invoices, payroll, overseeing 1-2 Operations Administrators, coordinating repairs, inbound/outbound calls, and follow-up with customers after work is complete to ensure satisfaction. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.
This is an on-site position.
Supervise and develop 1-2 Operations Administrators to ensure efficient operational support
Administratively support functional units within the Division as may be required
Review, adjust, and verify payroll time
Complete Payroll validation and entry into UKG
Review and approve invoices
Provide quality Customer Service by answering calls and inquiries on current jobs/projects as needed.
Assist protectors with FAQs and issues/concerns, including but not limited to W-4s, direct deposits, updating personnel files, I9 etc.
Conduct job corrections for billing & support collections locally
Enter and track PTO requests for pay and per diems
Provide weekly payroll reports to managers
Confirm filing and scanning of tickets is done daily
Organize inventory- track and accurately record · Add all completed safety documents to share drive each month
Assist with answering as needed
Review financial reports
Other duties as assigned
Qualifications
High school or GED.
2-3 years of Office Administration and leadership experience is required.
Knowledge of traffic control and safety devices is preferred.
Strong knowledge of Word, Excel, Outlook, Teams, calendars, and MS Office applications.
Knowledge of relevant equipment, policies, and procedures to meet local and state requirements.
Strong decision-making skills.
Sense of urgency (professionally persistent).
Team-oriented.
Ability to work with little supervision and willingness to take ownership.
High energy with a can-do attitude.
Leader in their industry.
Coordinate and execute multiple tasks within established deadlines.
Additional Information
A high-achieving, gregarious, and well-respected team
Benefits-eligible 1st of the month following hire
All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
The company paid 50k in basic life insurance
Company paid LTD
Health Savings and Flex Spending Accounts Available
401(k)
Paid Time Off & Paid Holidays
AWP named one of America’s Greatest Workplaces 2023 for Diversity
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
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