This specific role has been deemed critical and is required to be fulfilled on site, in a facility. must be able to start as soon as BG is cleared.
3rd Thursday thru Sunday; 8 : 00P - -6 : 30A
Training is held only Sun Wed 7 : 30 PM 6 : 15 AM for 2 weeks, then candidate will report to hired shift after training.
Candidate must be able to work holidays that are par to their normal shift.
Operations Process Support Roles Only
Expertise in check negotiation and familiar with with client instructions and processes.
Cash - collect from image Capture, record on cash log, and place in safe.
Position requires the operation of low-speed machinery to re-scan rejected items.
Utilizes a desk top scanner to rescan batches and insert pages into imaged batches
Manages multiple Queues : capable of independent client decisioning of exception items, monitor and take action on check encoding queues, Pull Originals (responsible for retrieving, handling and processing of rejected transactions)
Print retrieval for local centralized print clients, perform reassociation and mailing of client packages. (should be rare)
Batches and prepares non Image Cash Letters for shipment to Item Processing site and the distribution of merchandise received.
Utilize Outbound Mall system for labeling closed mail and merchandise received from Mailroom Services
Utilize Outbound Mail for address labeling for foreign items
Responsible for meeting customer deadlines on client decisioning transactions
Meet customer service requests to retrieve retained documents in a timely manner.
Ensure adherence to regulatory requirements such as HIPAA and PCI standards.
Proactively identify and manage risk, leveraging the Risk Framework.
Understand and live the values that support our culture.
Adhere to policies and procedures.
Stay informed of key priorities and business updates.
Must be able to lift / move boxes, trays, and racks of work up to 50 lbs
Last updated : 2024-05-15
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