Specialty Account Manager, AXS-05 (Roanoke, VA)

JOB SUMMARY

Axsome Therapeutics is seeking a Specialty Account Managers (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful launch of AXS-05 in major depressive disorder (MDD). This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. 

The Field SAM will be responsible for product performance at a territory level, expected to be a disease category expert and product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

JOB RESPONSIBILITIES

• Proficient in both virtual and live customer engagements
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
• Promote AXS-05 within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients
• Communicate territory activity in an accurate and timely manner as directed by management
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Successfully complete all training classes
• Complete administrative duties in an accurate and timely fashion
• Manage efforts within assigned promotional budget
• Must be able to effectively collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Additional responsibilities as assigned

QUALIFICATIONS

• Bachelor’s degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management
• Demonstrated experience delivering outstanding results
• Minimum of 3 years Healthcare Professional experience with relevant CNS/Psychiatry experience will also meet the qualifications for this role
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales
• CNS Psychiatry experience
• Launch experience strongly preferred
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Comfortability with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills

This role will require minimal overnight travel as indicated by the needs of the business.