Job Description
Job duties include, but are not limited to :
Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments.
Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for :
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product / services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They are patient, empathetic and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Problem-solving comes naturally to customer care specialist. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
SPECIAL WORKING CONDITIONS
This position may require special working hours, including working weekends, evenings and / or holidays.
Additional Information
We offer our staff :
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
Last updated : 2024-05-14
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