Branch Manager

Branch Manager

Classification: Exempt

Salary Level: Manager

Reports to: Vice President of Operation and Customer Engagement 

AZP | Multifamily supplies property managers, owners/operators, maintenance teams, and more everything they need to keep their property running smoothly and looking its best. Since 1985, we’ve been providing not just the product they need but the industry expertise, rolled-up sleeves approach, and rock-solid reliability they can’t find with other suppliers. Today, with 13 branches strategically located throughout the United States, we serve small and large Multifamily properties and provide our customers with solutions through integrity, trust, and innovation.

Our Core Values are:

• Lead with Heart
• Grow as a Team
• Do the Right Thing
• Innovate Big & Small
• Win with Diversity
• Write the Next Chapter
• Have Fun

Experience the AZP difference and find out what makes us our customers’ strongest ally in the Multifamily industry.

JOB DESCRIPTION

Summary/Objective

The Branch Manager is responsible for organizing the safe and efficient operation of storage and dispatch of warehoused goods. Ensure a smooth and consistent operation so products are located and distributed in an effective and efficient manner as needed to satisfy internal and external customer needs. All of which will require a hands-on approach to attain the Company’s objectives. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Provide leadership and training to accomplish the company goals and objectives.
2. Implement and maintain operational procedures.
3. Incorporates warehouse organization and safety procedures.
4. Manages the receiving process on site. Verifies all merchandise deliveries according to Company 
5. standards.
6. Recruits, trains and develops Warehouse Associates and Delivery Drivers; cross trains associates.
7. Supervises effectiveness and productivity of employees through continual communication and 
8. performance management; reacts to personnel performance issues.
9. Enforce and adhere to all policies and procedures as outlined in the Employee Handbook.
10. Minimal local market purchasing as needed.
11. Communicates advanced shipping information to Purchasing Associates.
12. Ensures the proper receiving procedures are used for control of shortages, return correction 
13. advice (RCA’s), and backorders.
14. Ensures an orderly and neatly maintained stock and receiving area as well as the general 
15. maintenance of the warehouse.
16. Plans and assists in re-profiling of warehouse based on product movement.
17. Record amounts of materials or items received or distributed via appropriate computer program.
18. Adhere to all P&L practices/policies.
19. Establish and monitor overall branch performance.
20. Manages asset maintenance.
21. Wear proper safety equipment.

 Essential Requirements

(Lifting 80%, Bending 80%, Standing 100%, Climbing 10%)

• Ability to enter information and merchandise through computer system.
• Ability to communicate with associates and/or guests.
• Ability to read, count, and write to accurately complete all documentation.
• Ability to freely access all areas of the warehouse, stock area, and office.
• Ability to operate and use all equipment necessary to manage warehouse.
• Ability to climb ladders.
• Ability to move and handle merchandise throughout the store generally weighing 0-75 pounds.
• Ability to work varied hours/days to oversee warehouse operations.

Competencies

1. Leadership.
2. Communication Proficiency.
3. Organizational Skills.
4. Mathematical Skills.
5. Decision Making.
6. Problem Solving/Analysis.
7. Financial Management.
8. Technical Capacity.
9. Personal Effectiveness/Credibility.
10. Interpersonal and Organizational Skills.
11. Time Management Skills.

Supervisory Responsibility

This position has direct supervisory responsibility for 5-10 employees of the warehouse and is responsible for the performance management hiring of the employees within that department.

Work Environment

This job operates in a professional warehouse environment. This role routinely uses standard warehouse 

equipment to include, ladders, forklifts, dolly. Office equipment such as computers, phones, 

photocopiers, filing cabinets and fax machine will also be utilized. Frequent exposure to dust or airborne 

particles. 

Physical Demands

The physical demands described in the essential physical requirements are representative of those that 

must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. and may vary regularly based on business needs. 

Required Education and Experience

1. High school diploma or GED.
2. Five (5) years previous experience in a warehouse management position.

Preferred Education and Experience

1. Associates Degree

Additional Eligibility Qualifications

None required for this position.

EEO Statement

AZP | MULTIFAMILY provides equal employment opportunities (EEO) to all employees and applicants 

for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In 

addition to federal law requirements, AZP | MULTIFAMILY complies with applicable state and local laws 

governing nondiscrimination in employment in every location in which the company has facilities. This 

policy applies to all terms and conditions of employment, including recruiting, hiring, placement, 

promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

AZP | MULTIFAMILY expressly prohibits any form of workplace harassment based on race, color, 

religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic 

information, disability, or veteran status. Improper interference with the ability of AZ PARTSMASTER’s 

employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, 

duties or responsibilities that are required of the employee for this job. Duties, responsibilities and 

activities may change at any time with or without notice.

This job description has been approved by all levels of management. Employee signature below constitutes 

employee’s understanding of the requirements, essential functions, and duties of the position.