What are the responsibilities and job description for the General Manager position at B & B CONSULTANTS INC.?
As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:
- Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
- Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
- Managing a profit and loss statement to exceed expectations every week, month, and year
- Swiftly resolving employee concerns with a thoughtful approach
- Celebrating team successes and coaching for better performance
- Setting expectations and providing clear and continuous feedback
- Creating an upbeat positive atmosphere during the shift that makes work fun
- Helping employees understand the big picture and their role by sharing the “why” behind tasks
- Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
- Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
- Maintaining and enforcing SONIC safety and sanitation standards
- Relentlessly complying with all federal, state, and local laws and regulations
- • Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
- High standards for self and the team
- Positive attitude, especially during rushes or stressful situations
- Resiliency – trying different approaches to solve a problem; working to get better every day
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Excellent leadership and communication skills
- Associate’s degree in Business or related field preferred (subject to franchise discretion)
- Willingness to work irregular hours, including nights, weekends, and holidays
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