Audit and Control Director

JOB TITLE: Audit and Control Director

EMPLOYER: Butler Hospitality   

REPORTS TO: VP of Transformation

EFFECTIVE DATE: 1/5/2022

About Butler:

Butler Hospitality is a hospitality tech company that works with hotel developers, owners, and operators to increase the efficiency of hotel food and beverage operations. Butler Hospitality is on a mission to deliver modern technology for timeless hospitality – and that process begins by supporting our hotel management partners and their teams. Butler leases restaurants inside of full-service hotels, takes over front-of-house, and then transforms the kitchen into a delivery hub that provides virtual room service and catering to nearby limited and select service hotels. Currently serving over 250 hotels and 40,000 keys in NYC, Chicago, Miami, Washington DC, Denver, and San Francisco, Butler will expand to ten additional markets by the end of 2022.

About the role:

Butler Hospitality is looking to hire an Audit and Control Director to work closely with our Operations Excellence Team and Live Operations to lead audit planning and execution to support our restaurant hub food and safety operations, as well as established operations best practices.

Butler is planning for extensive expansion in the coming year requiring key people in the right place to support the growth for our continued success.

SUMMARY:  

This position is responsible for managing the third party and internal auditors, as well as implementing internal inspections and controls on food safety, cleanliness, sanitation and overall Food and Beverage back and front of the house operations. This position will lead the company on best practices to adhere to compliance standards.

JOB RESPONSIBILITIES:

●        Manage the audit lifecycle across all location hubs & allocate resources accordingly.

• Oversee the development and successful deployment of Purview Management Tool to create checklists based on operational needs and standards.
• Create tailored internal audit workflows.
• Establish automated alerts to create effective and timely responses.
• Design, build and configure reporting based on various stakeholder needs.
• Maintain record storage and accessibility.
• Streamline issue management and non-conformance workflows.
• Train and develop staff on best practices by implementing internal checks and balances based on staff execution of SOPs.
• Ensures HACCP standards are implemented and maintained.
• Evaluates employee performance through operational audits to improve and build reward and recognition systems.

QUALIFICATIONS:

• Experience in quickly identifying issues and recommending solutions to business problems in a fast-paced environment.
• Ability to communicate in both written and verbal to stakeholders and departments 
• Creates and presents results in a clear and concise manner to create visibility into the progress of the department.
• Growth experience needed to be able to expand audit operations for extensive hub unit growth, maintaining the same standards and retaining full oversight.
• Forward thinking problem solver capable of anticipating and preemptively solving for future potential issues.
• Impeccable communication skills to align cross-functional teams.
• Excellent team building skills to foster productive feedback loops.
• Minimum of 5 years of hospitality experience managing end to end audit and control lifecycle.
• Food & Beverage Supervisory experience is required.
• Experience in hiring, training, and managing teams across multiple markets.

COMPETENCIES:

• Critical Thinking--Demonstrated ability to analyze information, develop strategy, tactically direct the execution of the strategy, fine tune, revise strategy and fix processes. 

• Results Oriented--The tenacity and focus to achieve results despite various challenges.

• Vision--The qualified person will set the goals and vision for the organization, anticipating changes and opportunities having potential impact on growth and profitability.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Is consistently at work and on time; Ensures work responsibilities are covered when absent.

 COMPENSATION & PERKS

•         Competitive Salary Performance Bonus

•         Flexible time-off policy flexible working hours (Unlimited PTO Plan)

•         Competitive medical, dental, and vision benefits, 401K

•         Ancillary benefits: Commuter, Gym membership hotel discounts

•         Laptop, dedicated work phone, & personal tech budget

•         A dynamic, ambitious, and casual startup environment dog friendly!!

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.