What are the responsibilities and job description for the Retail Store Manager position at B2 Outlet Stores?
Come work for B2 Outlet Stores! We are a family owned, friendly, team-oriented retail company committed to giving back. We strive to treat our employees like family. We would love to have you join our team!
We are currently looking to hire a Retail Store Manager for our Wyoming location. The right applicant must have good leadership skills, customer service, and will be able to work days, evenings, and weekends.
The Store Lead "Manager" helps develop and sustain B2 Outlet Stores by engaging in creative and effective management strategies that result in sustainable growth. They are responsible for enhancing customer satisfaction, meeting sales, and profitability goals and managing staff effectively.
- Attend and participate in weekly and quarterly team lead functions, on and off site or virtually
- Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability
- Meet sales goals by hiring, training, motivating, mentoring and providing feedback to team members
- Ensure high levels of customer satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- Communicate and train our mission and vision, policies, and procedures
- Implement and maintain community outreach, social media, and marketing initiatives
- Evaluate inventory on a weekly basis for store optimization
- Fulfill store operational requirements, including the scheduling of team members, completing performance evaluations, determining and implementing corrective measures as needed, and recommending raises and/or promotions
- Deal with all issues that arise from team or guests
- Be a shining example of good behavior and high performance
- Ensure that store presentation is optimized at all times
- Ensure that all team members are completing daily tasks
- Optimize guest check out experience, ensuring that all customers receive fast, efficient, and friendly service
- Address guest concerns in a professional manner, always seeking guest satisfaction
- Promote B2 Outlet Stores through daily connections and contacts outside of the store
- Model Servant Leadership, seeking always to grow and mentor team members
- Additional store team lead duties as needed
Education and/or Work Experience Requirements
- High school diploma or GED required
- Familiarity with retail management practices and methods
- Good organizational and time management skills
- Ability to follow B2 procedures and processes
- Familiar with and the ability to use POS systems
- Ability to use MS Office products
Physical Requirements
- Ability to stand for long periods of time
- Ability to lift items weighing 50 lbs or less
- Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Experience:
- Customer Service: 1 year (Required)
- Retail Management: 1 year (Required)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location