What are the responsibilities and job description for the GENERAL MANAGER (NYC) position at Bagatelle Little West 12th LLC?
Description
Description
A General Manager with Bagatelle 1 Little West 12th Street is responsible for leading, educating, motivating and energizing the team to provide a world class vibe dining experience. This position is also responsible for the entire operation and financial performance of the restaurant and/or outlets. This position is also responsible for clearly distilling information and communicating to staff and Director of Operations.
Requirements
Operations Management
• Manage, lead, and mentor Managers and Staff
• Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service and high energy
• Maintain overall vision – business and marketing objectives
• Develop risk management and mitigation strategies
• Represent Bagatelle Miami Beach in investigating, answering, and settling grievances
• Maintain all corporate mandates
• Update and track daily reports
Staffing and Team Development
• Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
• Interview, screen, and recruit job applicants
• Coach, train and develop management and hourly staff
• Responsible for Team performance – morale, productivity, energy
• Manage regular review of performance for Management and Hourly staff within the Performance
• Management guidelines
• Demonstrate a positive example. No consumption of alcohol or inappropriate fraternizing with staff
Fiscal Responsibility
• Monitor activities and expenses
• Set and monitor sales forecasts and profitability reports
• Keep Director of Operations informed of sales and key issues
• Increasing sales through marketing, networking and incentives for staff to raise guest check average
• Maintain budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Review monthly profit and loss statement and acts on all variances
• Have oversight of the beverage program and all changes, mandates and controls of beverage costs
Marketing & Guest Relations
• Develops new marketing ideas and concepts with Marketing team
• Maintain relationships with “regulars”, VIPs, influencers and key people in the industry
Requirements
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:
• Minimum 8 years professional hospitality experience
• Expert knowledge of all Restaurant computer systems
• Excellent management, delegation and presentation skills
• Strong influence, interpersonal, leadership, managerial, communication, problem solving and creative solution generation skills
• A strong financial acumen and proven ability to successful manage budgets and P&L
• A love of and passion for hospitality, and a drive to create positive guest memories through an exceptional experience