What are the responsibilities and job description for the Hotel Front Desk Agent position at Bajwa Hotel L.L.C.?
Job description
Large Hotel Front Desk with heavy phones!
Onsite Restraunt, Bar and Snack Shop.
We are hiring for
Overnights, 2 days per week - Night Audit
Saturday & Sunday Morning Shift, 7AM to 3 PM.
Possibly swing/mid 1 PM to 9 PM or between 3 PM to Midnight
We need someone flexible with heavy weekends & available holidays as we are a 24/7 operation located at 1981 Terminal Way in Reno.
Please email a resume' to tkees@surestayplusrno.com for consideration. You may come by in person Monday - Friday and fill out an application but instant interviews are not promised.
The new hire will need to be good at mutli tasking and capable of the below with accuracy and speed:
Answering emails, multi line phones and responding to online request for information.
Updating our reservations system as needed with comments or request and assigning rooms as appropriate.
Taking reservations, checking people in/out and communicating with positivity and courtesy while upholding company policies.
Assisting guest with any issues or needs including local directions and recommendations.
Working with and communicating with housekeeping, maintenance, guest services and our food and beverage staff to ensure we are meeting all the needs of our guest.
Maintaining the daily logs and confirming guest information and status.
Welcoming our loyal rewards guest and telling others about the benefits.
Other duties include but are not limited to:
Helping out in other areas of the hotel as needed when property is busy or someone needs a break or not otherwise available.
General Data Entry
Inventories
Filing and Organizing
Cleaning
On the job training can be offered for the right canidate
This job does require long hours standing & some occassional lifting up to 50 lbs.
Job Types: Part-time, Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Supplemental pay types:
- Signing bonus
Work Location: In person