What are the responsibilities and job description for the Slot Attendant position at Bally’s Chicago?
Description
About Bally's
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary
As a Slots Attendant, you will promote a high level of guest interactions on the gaming floor through enhanced experiences and a pleasant environment.
Duties And Responsibilities
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
- Understand the essential functions of the slot machines and game themes
- Process transactions related to slot operations, including jackpots, paper fills, wallet buys
- Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
- Communicate with management when guests may have earned a complimentary meal or amenity
- Maintain professional radio etiquette
- Recognize and respond to minors in the casino
- Recognize signs of problem gaming an alcohol intoxication and report any issues to management
- Support the integrity of gaming on the floor
- Perform other duties as assigned
Qualifications
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must be a high school graduate or equivalent
- College degree preferred
- One year of experience in a casino gaming environment
- Demonstrate the ability to under and comply with departmental, Company, and all applicable regulations, policies, and procedures
- Maintain effective working relationships with staff
Physical Demands
- Frequently required to lift to a maximum of 50 pounds
- Occasionally required to push or move up to 500 pounds with assistance
- Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
- Requires visual acuity to perform close-up activities and peripheral oversight
Work Environment
You may be exposed to bright lights, loud noise, and stressful situations in this work environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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