Trade Support Analyst I

Job Overview:

The role will encompass the tasks of ensuring efficient and accurate transaction processing across a broad range of products. Generally, the products supported are complex instruments that require close alignment with the business. A key focus for the organization is establishing strong risk management procedures and controls to ensure the firm and our clients are properly protected. The individual will be responsible of monitoring and proactively resolving trade breaks on Trade Date, performing PV checks to ensure all economic details are in line, ensure all positions and P&L match between deal capture systems and settlement systems, resolve all issues raised by Front Office and Back Office, and address any ad-hoc requests. The Individual will join a "split team organization with team members located in both Montreal and New York City, under a functional management located in New York.
Responsibilities:

• Work with Front Office, P&L, Back Office, Third party vendors, and Application Support to resolve operational and booking issues.
• Monitoring of operational risk by providing proper Front Office Support and ensuring the risk of fraud is set to a minimum.
• Ensure accurate trading positions in FO system, the daily goal is to correct all discrepancies originated by system bugs, input mistakes, information loss.
• Manage real-time trade booking exceptions internally between the trading desk and sales force.
• Assist with project initiatives designed to improve and streamline existing processes.
• Mitigate risk by reconciling discrepancies between the trading desk's positions and the firm's books and records.
• Participate / assist in event processing and have a full understanding of the life cycle of a trade.
• Collaborate with technology teams on the implementation of process flow improvements and efficiencies.
• Contribute to quick resolution of trade issues by liaising with various groups including Front Office, Back Office, IT Team, P&L Controllers and Client Services.
• Liaise with other Operation functions and other infrastructure groups to support a 'one team approach.
• Promote an efficient dialog/discussion with our internal and external partners.
• Adhere to deadlines and objectives.
• Where appropriate, ability to maintain and explain own position using logic in the light of differing views.

Minimum Required Qualifications:

• Attention to detail and accuracy is imperative.
• Strong academic background required.
• Ability to work as part of a team in a "split team organization.
• The successful candidate will need to demonstrate a strong desire to learn the processes and products.
• Strong interpersonal and communication skills a must.
• Flexibility to adapt to a new and changing environment.
• Strong sense of risk and critical thinking.
• Rigorous and very organized.
• Maintains high quality of customer service.
• Ability to effectively listen and communicate.
• Display good relationship qualities, team spirit, and ability to work across teams.

Preferred Qualifications:

• Strong qualification level in equity derivative markets. Financial market knowledge of derivatives products including TRS, ETFs, Equity Swaps, etc.
• Ability to multi-task and prioritize in a fast paced environment.
• Strong Excel/PC skills with proven ability to work with multiple systems.
• Previous experience (1 yr ) in a Derivative Middle office environment or prior experience in working with Trading/ Sales in a financial institution.