Quality Specialist II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. This role facilitates sync points between business and technology leaders across, as well as Risk and Compliance partners

Required Qualifications:

· Responsible for testing and delivering complex software requirements to accomplish business outcomes.

· Ensures that software is tested to meet functional, non-functional, and compliance requirements.

· Helps condition and generate test data, builds and executes both manual and automated test suites, record and communicate the test results, and assist with triaging defects.

· Ensures regression test suites are maintained and well designed. 

· Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements.

· Participates in test planning and ensures stories are well refined and contains clear acceptance criteria.

· Identifies automation opportunities and develops test automation for applicable test types.

· Assists in identifying and managing sensitive test data.

· Reports issues and defects along with the appropriate background information for review.

· Participates in triaging reported issues/defects and assists with resolving or escalating them as necessary. Traces tests forwards/backwards through the development lifecycle and back to requirements

· Good knowledge on Agile Methodology and the Scrum process. 

· Experience in Mobile testing is a must

Desired Qualifications:

· A degree in Computer Science or related discipline

· Have 5 years of experience in building test automation for large scale applications (eg: e-commerce)

· Experience in Mobile Testing(Android) on POS Terminals

· Understanding of OOO concepts

· Exposure to API driven testing

· Automation Experience

        · Understands automation good practices and has knowledge of design patterns

        · Able to analyze the projects needs, determine the best approach and setup an automation framework

· Proficient in writing code in one or more of the following languages - java, objective c, typescript, junit. .NET, Flutter

· Detail-oriented with attention to product quality

· Proven experience in requirements gathering techniques, use case definition, test planning/execution and system requirement analysis.

· Have a can-do, do what needs to be done attitude

· Have the ability to shift priorities and work efficiently

· Fast learner with good analytical and problem-solving skills

· Work collaboratively and have good interpersonal skills

· Experience with the testing tools:

        · Postman/Bruno or any other API client

        · ADB – android debug bridge used for access to logcat, installing/ uninstalling our application and debugging

        · Android studio – for debug and automation

        · Collis – BTT tool to simulate cards

        · Mobsf to scan the application and generate security reports

        · CharlesProxy was used in the past to monitor device, but some android based OS terminals no longer allow installing the certificates

        · Any tool for screen mirroring(vysor, Android Studio logcat) – helpful in demos, debugging or to generate screenshots.

        · Additional tools provided by the terminal developer in order to install/upgrade firmware, on PFTA we use AXToolKit

· Experience with the Automation tool, responder, simulator etc 

        · Java

        · Appium

        · OKHttp or any other Http client – optional, depending on project setup and automation scope.

        · jUnit

Responsibilities:

• Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
• Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
• Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
• Identifies automation opportunities and develop test automation for applicable test types
• Executes test cases, including manual and automated tests, and record test results
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

Skills:

• Analytical Thinking
• Application Development
• Automation
• Business Acumen
• Test Engineering
• Influence
• Solution Delivery Process
• Stakeholder Management
• Technical Strategy Development
• User Experience Design
• Agile Practices
• Architecture
• Collaboration
• DevOps Practices
• Solution Design

Shift:

Hours Per Week: