What are the responsibilities and job description for the FT Teller/CSR position at Bank of Hays?
Full Job Description
If you are looking for a challenging and rewarding career, we’d like you to join our Bank of Hays team! Our banking professionals receive paid training and ongoing education, great benefits, and use the latest in technology to help make the experience at Bank of Hays a pleasant one for our staff as well as our customers!
Job Description:
The Bank Teller provides superior customer service by greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction. They maintain a positive, friendly, and professional attitude always and use knowledge and judgment to evaluate situations and make sound decisions.
Primary Job Functions:
- Effectively perform all aspects of daily operations, including cash controls, balancing, fraud prevention, customer identification, and the handling of all customer transactions.
- Process customer transactions accurately and efficiently.
- Preserves the confidentiality of customer information according to Bank policy.
- Adhere to all policies and procedures related to the bank's operations and regulatory requirements.
- Counts and balances cash in automated teller machines and night depository.
- Prepares and reconciles daily teller line reports.
- Customer Service, both in person and by phone.
Qualifications:
- Previous experience as a Teller is preferred but not required
- Ability to effectively multi-task and prioritize workflow
- Ability to work accurately with close attention to detail
- Excellent verbal and written communication skills
- Microsoft Word and Excel
- In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work on a daily basis, as scheduled.
Software Requirements:
- Word Processing
- Spreadsheets - Data Entry
- Spreadsheets - Creation/Analysis
Other Information:
Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Accommodations will be made to allow for meeting requirements when it does not place an "undue hardship" on Bank of Hays.
Bank of Hays is an Equal Opportunity employer.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Hays, KS 67601: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location