What are the responsibilities and job description for the Office Administrator position at Bankers Life?
Company Overview:
Bankers Life is a leading Life and Health insurance provider dedicated to delivering exceptional service and comprehensive coverage to our clients. With a commitment to excellence and a focus on customer satisfaction, we strive to protect what matters most to our clients, offering a range of insurance products tailored to their needs.
Position Overview:
We are seeking a dynamic and detail-oriented Office Administrator to join our team. As an integral part of our office operations, you will play a key role in ensuring the smooth and efficient functioning of our administrative processes. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.
Responsibilities:
- Greet and assist clients in person, over the phone, and via email, providing exceptional customer service at all times.
- Manage incoming and outgoing correspondence, including mail, emails, and faxes, and distribute them to the appropriate recipients.
- Maintain accurate and up-to-date records, including client information, policy details, and financial transactions, using our internal database system.
- Process insurance applications, claims, and policy renewals, ensuring accuracy and completeness of documentation.
- Schedule appointments, meetings, and conference calls for the office staff, and coordinate any necessary arrangements.
- Assist with basic accounting tasks, such as invoicing, billing, and processing payments, in collaboration with the finance department.
- Coordinate office maintenance and repairs as needed, liaising with external vendors and service providers.
- Support other team members with administrative tasks and special projects as assigned by management.
Qualifications:
- High school diploma or equivalent; additional certification in office administration or related field is a plus.
- Previous experience in an administrative role, preferably in an insurance or similar office environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners).
- Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
- Excellent communication and interpersonal abilities, with a professional and courteous demeanor.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to work independently with minimal supervision, as well as collaborate effectively within a team.
- Flexibility to adapt to changing priorities and deadlines in a fast-paced work environment.
Benefits:
- Competitive hourly wage commensurate with experience.
- Comprehensive health insurance coverage, including medical, dental, and vision.
- Retirement savings plan with employer matching contributions.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the company.
If you are a motivated and dedicated individual with a passion for providing exceptional service, we invite you to apply for this exciting opportunity to join our team as an Office Administrator. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you!
Job Type: Part-time
Pay: $18.60 - $20.60 per hour
Expected hours: 25 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Bloomington, IN 47404: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21
