What are the responsibilities and job description for the HIMS Clerk Remote position at Banner Health?
Primary City/State:
Phoenix, ArizonaDepartment Name:
Patient Contact Ctr ImagingWork Shift:
DayJob Category:
Revenue CycleThis HIMS Department is a private department, staff have individual work stations and there are currently 7 team member at this campus. There is an Associate Director as well.
As a Health Information Management Systems - HIMS Technician you will be responsible for compiling, processing and maintaining patients medical records on site at Banner MD Anderson location in Gilbert. You provide support to Document Imaging for day shift, to maintain continuity of care and integrity of patient health record. HIMS Technicians will ensure all regulatory requirements of Banner are followed, as well as reconcile medical record activity, maintain records in centralized locations, retrieve charts, and scan, index, and validate records. You will perform quality control processes related to document imaging for the electronic medical record (EMR). The primary role is to safeguard and ensure the safety and integrity of our patient’s chart. To that end it is vital to continuity of care that the HIM Tech perform the important tasks of all processes that are needed to post the most up to date and complete documentation to the patient record. In the event that this does not occur the provider may not have all results that are needed to provide a complete picture of the patient’s health and/or treatment needs: thus resulting in the patient having costly delays in care or worse not receive the most appropriate treatment. Production expectations include each task having individual productivity metrics. The position does include physical retrieval of medical records. Bring your medical records knowledge, attention to detail and technical skills to a rewarding career at Banner! Bring your ideally 1 year experience in healthcare information/ medical records knowledge to processes inbound order requests. We are looking for a self-motivated, responsible, team player, problem-solving, good time management skills and attention to detail and technical skills to join us in a rewarding career at Banner!
This position works FULLY 100% REMOTE in Arizona from M-F 9:00am-5:30pm.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life! Apply today!
POSITION SUMMARY
This position assists in the maintenance and preservation of confidential health records in accordance with specified regulatory agency requirements and is accountable for performing clerical and administrative functions to support clinic front office and billing services.
CORE FUNCTIONS
1. Receives and sorts clinical reports and related information and accurately documents and/or files material in appropriate health records following established guidelines and procedures. This includes maintaining the facility’s health records, as well as assisting staff retrieve files in a timely fashion.
2. Enters, tracks and maintains data in software application systems in a timely and accurate manner. Maintains department records, determines accuracy of medical record numbers and reconciles the database information in routine cases. Refers complex issues to leadership for resolution.
3. Assembles patient medical records using pre-established software procedures and/or chart order. Processes and routes medical records to appropriate areas. May analyze records as needed or directed.
4. Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls and providing general information to customers. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.
5. Processes and completes routine requests for information for admission, discharge, or continuing patient care purposes. Processes record requests for internal/external audits and reviews; monitors record activity for follow-up and communicates as appropriate with requestors. Directs all release of information inquiries appropriately.
6. Processes and completes routine requests, including dates and copies of face sheets. Forwards all release of information inquiries of sensitive and confidential nature to the appropriate party.
7. Works under regular supervision and provides services using structured guidelines. Customers are primarily members of the medical staff and their office staff, insurance companies, attorney offices, other health care providers, patients and their families and hospital or clinic staff.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES
DIRECTLY REPORTING
None
MATRIX OR INDIRECT REPORTING
None
TYPE OF SUPERVISORY RESPONSIBILITIES
N/A
Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)
Requires extensive sitting with periodic standing and walking.
May be required to lift up to 20 pounds.
Requires significant use of personal computer, phone and general office equipment.
Needs adequate visual acuity, ability to grasp and handle objects.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require off-site travel
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Must demonstrate excellent customer service skills, strong organizational abilities, and be able to communicate well both verbally and in writing.
Requires good keyboarding skills and the ability to work effectively with common office software and databases.
PREFERRED QUALIFICATIONS
Work experience in a medical clerical, physician’s office or other related field. Medical terminology strongly preferred.
Additional related education and/or experience preferred.
DATE APPROVED 05/06/2008
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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