What are the responsibilities and job description for the Patient Access Supervisor, Patient Access Services, Full-Time Nights, Baptist Clay position at Baptist Health?
Job Summary
Shift Details: Saturday through Monday 7:00 PM to 7:00 AM in the ED
**This will be a working supervisor and will require you to work two full nights in the ED as an ED registrar and the third night will be more focused on administrative/supervisor duties and jumping in to help the team as needed.
This Patient Access Supervisor will be 70% working supervisor on the floor and 30% completing administrative tasks. In this role you will be directly on the role working alongside your employees registering patients, checking them and out, backfilling when needed and working the QAs and completing reports while monitoring the attendance of your 3 employees. The ideal candidate will be a self-starter as this position will have minimal management support during the night shift. You will also need to be team orientated and willing to help team members grow and flexible when needed.
As a Patient Access Supervisor, you will be responsible for:
Baptist Medical Center Clay is currently hiring for a Full-Time Nights Patient Access Supervisor to join our Patient Access Services Department at our Baptist Clay location here in the Jacksonville, FL area.
Shift Details: Saturday through Monday 7:00 PM to 7:00 AM in the ED
**This will be a working supervisor and will require you to work two full nights in the ED as an ED registrar and the third night will be more focused on administrative/supervisor duties and jumping in to help the team as needed.
This Patient Access Supervisor will be 70% working supervisor on the floor and 30% completing administrative tasks. In this role you will be directly on the role working alongside your employees registering patients, checking them and out, backfilling when needed and working the QAs and completing reports while monitoring the attendance of your 3 employees. The ideal candidate will be a self-starter as this position will have minimal management support during the night shift. You will also need to be team orientated and willing to help team members grow and flexible when needed.
As a Patient Access Supervisor, you will be responsible for:
- Registering patients accurately and efficiently.
- Utilizating multiple systems and interfaces.
- Cross-Training in order to work in multiple patient access areas.
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
- Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.).
- Possessing a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO.
- Maintaining a professional relationship with all clinical and non-clinical team members including peer leaders in other departments.
- Articulating compliance documentation and ensure completion of required patient consent forms.
- Maintaining patient privacy in accordance with HIPAA guidelines.
- Assisting in the On-Call rotation for the assigned area including staffing as needed.
- Providing daily leadership to the assigned department in coordination with the PAS Manager.
- BLS CPR certification required within 30 days of hire.
- CRCS and/or CHAA at least 1 within 90 days of hire.
- Basic Life Support (BLS) Required
- Certified Revenue Cycle Specialist (CRCS) Required Or
- Certified Healthcare Access Associate (CHAA) Required Or
- Cardiopulmonary Resuscitation Certification (CPR) Required
This Patient Access Supervisor will be located at Baptist Clay. If you are interested in this Full-Time Nights opportunity, please apply now!
StatusFull-Time
Shift DetailsNights
Education RequiredHigh School Diploma/GED
Education PreferredBachelor's Degree
License and Certification
Experience
- 1-2 years Customer Service Experience Required
- 1-2 years Healthcare Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Scheduling Experience Required
- 1-2 years Patient Access Services Experience Required
- 1-2 years Patient Financial Services Experience Required
- 1-2 years Leadership Experience Required
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