E-Commerce Coordinator

The Barnes Shop E-commerce Coordinator is responsible for assessing product selection of online stores and coordinating product photography and catalogue listings for new additions to the e-commerce sites.

They will help grow the online sales by creating coordinated content listings for each of the existing shopping sites.*

They will demonstrate a clear understanding of the sales process and have strong experience with online retail. The E-commerce Coordinator will be trained in merchandising, and the delivery of consistent and superior online customer service, to ensure that the online shopping experience is consistent in all aspects with the brick-and-mortar operations. Reports to the Merchandise Manager with support from the Retail Manager to assess inventory levels and evaluate sales reports to identify products best conducive to online marketing. Collaborates with Marketing department to promote e-commerce sites, including creating content (photos, text) for a variety of social media outlets. Duties also include some processing and fulfillment of online orders through the Shop’s sites, and merchandise processing and receiving.

*Sites for online retail for the Barnes Foundation include: shop.barnesfoundation.org, hosted by Shopify, prints.barnesfoundation.org, the Barnes Instagram shop, and potential e-commerce shopping app(s) to be added.

Established as an educational institution, the Barnes Foundation carries out its mission by promoting appreciation of the arts and horticultural science, through the preservation, presentation, and interpretation of the collections of Albert C. and Laura L. Barnes.

Celebrated for its exceptional breadth, depth, and quality, the Barnes Foundation’s art collection includes works by some of the greatest European and American masters of impressionism, post-impressionist, and early modern art, as well as African sculpture, Pennsylvania German decorative arts, Native American textiles, metalwork, and more.

The Foundation engages diverse audiences through its exceptional collections and related high-quality programs that reflect a broad range of periods and cultures and build on the founders’ innovative educational vision of transforming lives through the arts and horticulture.

Responsibilities:

Job Specific Competencies:

• Monitors inventory levels for items listed online and makes weekly adjustments to online product quantities.
• Identifies product from existing inventory to be listed online.
• Creates clean, edited copy consistent with the Foundation’s institutional voice to accompany online merchandise listings.
• Coordinates with product photographers to produce finished, edited images for use on e-commerce platforms for a diverse range of products including jewelry, books, home goods, stationery, and accessories (includes preparing samples for on-site shoots).
• Creates Shopify product listings following the category, sub-category and tagging standards.
• Maintains updated files of product photography, including images resized for a variety of uses, both print and digital.
• Some processing and fulfillment of online orders through the Shop’s sites.
• Performs other duties as required by supervisor.

Skills and Knowledge:

• High School diploma/equivalency with four years' work/volunteer experience or Associate’s Degree with two years' experience or Bachelor’s Degree. Relevant work/volunteer experience should be in retail, ecommerce, or marketing.
• Retail experience preferred, sales and/or inventory processing.
• Photo editing experience required (must be able to resize, crop, and do light touchup in Photoshop).
• Strong writing skills: must have excellent grammar, spelling and English language usage.
• Fluent with content management systems and digital file organization (OneDrive, Google Drive, WeTransfer, or Dropbox).
• Proficiency with a variety of social media sites, including but not limited to Instagram, Facebook, Twitter, and Pinterest.
• Online retail merchant experience: E-bay, Amazon, Etsy, Poshmark, or Depop seller account experience preferred.
• Must enjoy working with the public and demonstrate professionalism, enthusiasm, and a customer-centric approach.
• Must be proficient with Microsoft Word and Excel, Outlook, Basecamp or comparable project management software, as well as computerized point-of-sale and inventory systems.
• Excellent verbal, telephone, email, and general communication skills.

Competitive Benefits Include: Parking and transit flexible spending accounts; 403(b) with matching contributions; Employee Assistance Program; as well as paid sick time.

Please include a cover letter and an updated resume with your application, along with salary expectations.

The Barnes Foundation is an Equal Opportunity Employer and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Employees have rights under other laws including, but not limited to, the Family and Medical Leave Act and the Employee Polygraph Protection Act. We participate in E-Verify.

Successful applicants for employment with the Barnes Foundation must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Staff are trained in COVID safety protocols.

Experience:

• Marketing: 1 year (Preferred)
• Digital Marketing: 1 year (Preferred)

Work Location: One location