Senior Group Sales Manager

POSITION SUMMARY: Supervises one or more of the Sales Departments within the store to include merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities, while assuming full store responsibilities as directed by the General Manager. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers Meet or exceed all financial plans as set by the Company Execute all Sales plans as directed by the Company Opens and Closes the Store. Assumes responsibility for the entire store when the General Manager is out of the building. Has “Manager on Duty” responsibilities Under Direction of the GM, supervises the Receiving, Customer Service, Maintenance and Sales Departments through the Group Sales Managers and/or in the absence of the GM. Maintain planograms as set by the Corporate Office Staff the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment Works closely with Base Camp Support Staff to ensure proper merchandise assortment and inventory levels. Resolves customer and associate issues Responsible to communicate and implement all advertising and marketing initiatives of the Company to include tabs, flyers, signing, pricing, features, imagery, visual presentation, etc. Supports the GM as directed with all operational and financial efficiencies by auditing reports & processes, supporting physical inventory & shrink, safety requirements, and all operational procedures. Carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring & training, planning, assigning, and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, making product recommendations based off this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments. KNOWLEDGE, SKILLS AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of other financial, legal, and technical information. Ability to read and analyze certain reports. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from Managers, associates, customers, and the public. Ability to conduct meetings and presentations to groups. Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems. Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff. Demonstrated use and understanding of servant leadership, team development, and team concept of management. Demonstrated a high level of organization and multi-tasking. TRAVEL REQUIREMENTS: N/A INDEPENDENT JUDGEMENT: Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Constantly communicate with others to exchange information Constantly repeat motions that may include the wrists, hands and/or fingers. Constantly assess the accuracy, neatness, and thoroughness of the work assigned Occasionally ascend or descend ladders, stairs, step stools, etc. Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment. Occasionally work in low or high temperatures Occasionally work in outdoor elements such as precipitation and wind. Occasionally work in noisy environments Occasionally work in hazardous conditions Occasionally work in small and/or enclosed spaces Medium work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops