What are the responsibilities and job description for the Rigger position at Bass Pro Shops?
Position summary:
Use mechanical and power tools to install and connect motors and accessories on boats or ATVs as per factory specifications or as specified on work orders.
Position responsibilities:
1. Support a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
2. Rig boat package per factory specifications.
3. Rig boat package as specified on work orders.
4. Notify Service Manager when rigging of specified unit received from manufacturer is not acceptable.
5. Work in an efficient manner to maintain service schedules.
6. Prepare loose motors or trailers for delivery to customer.
7. Test each unit for proper and safe operation using established marine service procedures. 8. Notify Service Manager if unit has problems that need additional work.
9. Follow work order procedures for requesting and obtaining parts, performing labor and completing paperwork.
10. Follow work order procedures when requesting parts or performing labor not listed on work order.
11. Compile warranty packages per outlined process for every unit.
12. Properly complete rigging checklist and assist with inspection process for each unit.
13. Install optional equipment and/or accessories as per customer’s request.
14. Notify Service Manager when customer’s request may not be possible or may cause a safety issue.
15. Maintain a clean and professional work area.
16. Follow all Company Policies and Procedures.
17. Perform other duties, assignments and responsibilities as needed.
Education and/or Experience
High School education or equivalent experience
Mathematical Skills / Reasoning Ability
Ability to deal with electrical systems and wiring when assembling engines and connecting all electrical/remote control attachments to a boat or ATV
Communication Skills
Ability to communicate in a friendly and professional manner to our customers and other associates
Physical requirements
Able to lift up to 50 pounds
Able to stand for extended periods
Ability to work in non-air conditioned environment
Other Knowledge, Skills and Abilities
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Mechanical ability
Bass Pro Shops
