What are the responsibilities and job description for the Sales Support Associate position at Bath & Body Works?
Who we are
With an inclusive retail environment that is fueled by passionate associates, Bath & Body Works is one of the most creative, dynamic and profitable fashion retailers in the industry. We are a $6.4 billion retail brand – and growing – with 10 years of back-to-back growth and unlimited potential. We are the world’s leading fragrance retail brand for body and home, delivered through fashion, trend and newness with products that are globally inspired.
The opportunity
We’re hiring for you to join our team as a sales support associate in our stores. In this role, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, highenergy environment. As an associate, you will:
- Deliver a friendly and efficient cash wrap experience, while reinforcing the customer’s purchase and capturing the customer’s phone number/email address
- Recover merchandise on the sales floor and replenish merchandise to brand standards
- Support product replenishment activities that keep the store full and abundant, including processing merchandise and maintaining the back room
- Assist with floorset execution, window changes, visual presentation and marketing placement as needed
- Abide by our values, policies, procedures and safety messages
What you can expect from us
- A merchandise discount of 30% at Bath & Body Works
- Mental health and well-being services and resources at no cost to you
- An opportunity to save in the BBW 401(k) after you’ve been with us for a year and worked 1000 hours
- A fun, rewarding experience where you can be you … because we believe in making the world a brighter, happier place through fragrance, and that diversity, equity and inclusion make us stronger
What you’ll contribute to the team
- Demonstrated sales and customer service results in a fast-paced environment
- Availability for varied weekly shifts including weekend, closing and peak hour shifts
- Effective communication skills, being open to feedback and the ability to act on it
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States
Job Type: Part-time
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Associate and customer safety are our top priority. For all our team members, we're ensuring a clean, safe environment and providing masks, conducting wellness checks and following a clear protocal if associates develop symptoms.
Application Question(s):
- Are you at least 18 years of age or older?
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: One location