General Manager - Sales and Service

Key Responsibilities:

Lead and grow one of our newest Tire and Service Centers at a great location in Grand Island, NE.  Maximize profit by utilizing your skills in sales, service, operations, and leadership.

Sales Development – direct Bauer Built’s sales representatives to achieve established sales objectives

• Determine sales strategies and tactics to improve the profitability of the sale
• Set clear targets for your sales representative and work closely with them on their sales process
• Maintain strong relationships with key customers and calls on them as appropriate

Operational Excellence - manage tire center efficiently

• Manage inventory, accounts receivable, and accounts payable
• Conduct MCSN self-audits per the franchise agreement and achieve desired results on MCSN’s KPI’s by effectively managing service performance.
• Protect and maintain company assets including property, plant, equipment, and vehicles 

Customer Service Cultivation – enhance the customer experience every time

• Serve as a role model for customer commitment and keep the customer experience front of mind for employees
• Coach employees on their interactions with customers to ensure customers receive exceptional service
• Demonstrate, communicate and support Bauer Built's commitment to customers and holds employees accountable for the same

Team Leadership – build and retain an engaged and productive team

• Set clear direction for the tire center and establishes a culture of trust and respect
• Provide employees with the training and support needed to develop their knowledge, skills, and abilities
• Address work performance concerns promptly and holds direct reports accountable for good behavior and performance

Financial Management – manage center revenue and expenses to maximize bottom-line return

• Review financial statements monthly to compare performance to plan
• Maximize store gross profit by consistently monitoring results and product/service pricing and establish, challenge, or adjust pricing as needed
• Control payroll and other expenses. Ensures that inventory, A/P, and A/R are appropriately managed, assets are secure and policies and procedures are followed

Qualifications and Benefits:

The successful candidate will have a Bachelor’s degree in Business or related field and a minimum of 3 years of management experience in the tire industry or related area, or the equivalent in education and experience. Other requirements include strong leadership skills, the ability to evaluate sales and profit performance and control expenses, the ability to work well under pressure and handle multiple tasks, and strong customer service orientation.

• Competitive base salary with opportunity for bonus based on store profitability
• Holiday pay with no waiting period
• Paid vacation
• Health, dental, and company-paid life insurance eligible after 60 days on the job
• 401(k) retirement plan with a company match 7% of your contributions
• Long term disability insurance
• Continuous paid-for learning, training, and certification opportunities