What are the responsibilities and job description for the Learning Facilitator /LMS Coordinator position at Baxter Health?
SUMMARY:
The Learning Facilitator/LMS Coordinator is responsible for managing the learning management system, from overseeing daily operations, functionality and providing end user support to issue investigation, creation and management of custom reports.
In addition, responsibilities as a learning facilitator include designing and developing education materials, which include online and live presentations, instructional videos, and job aids, to meet specific educational needs. Delivering educational programs and being open to feedback for improvement by obtaining feedback from learners in regard to classroom instruction, course materials and educational resources.
JOB REQUIREMENTS
Education: Associates Degree in Education, Business, Communication or related field. Bachelor Degree Preferred. Willing to accept comparable work experience in lieu of education.
Experience: Minimum 2 years of experience in customer service, project management, organization of education programs and/or experience in learning and development and writing of curriculum using learning objectives with a focus on outcomes or equivalent combination of education and experience. Demonstrates experience in required computer skills such as proficiency in Microsoft Word, Excel and PowerPoint.
Preferred: Experience managing an LMS, such as Healthstream and writing curriculum using Rise 360 (articulate) or other authoring software programs. Supervisory experience preferred to assist with facilitating leadership classes.
Certifications: N/A
Other: Must have strong planning and organizational skills with a high attention to detail. The interest and ability to edit documents, such as curriculum, flyers, and presentations. The ability to enter data with high degree of accuracy. Strong communication skills, both verbal and written and be able to develop and deliver learning content, learning objectives, as well as the ability to communicate with all levels within and outside of the organization. The ability to take initiative and ownership of projects from conception to implementation. The demonstrated ability to work both independently and as a member of a team. Proficient in Microsoft Office including Word, Excel, and PowerPoint is necessary. Canva, SurveyMonkey and Articulate Rise 360 is a plus but not necessary.
Preferred Education: Bachelor’s Degree
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend 8 hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to stand/walk, bend/stoop/twist, and occasionally lift up to 20lbs.
Work Environment:
Office setting, within a hospital environment and classroom