Client service associate

BAYADA
Shelby, NC Full Time
POSTED ON 5/17/2024 CLOSED ON 6/6/2024

What are the responsibilities and job description for the Client service associate position at BAYADA?

BAYADA Home Health Care has an immediate opening for an Associate in our Habilitation office located in Shelby, NC. If you are looking for an exciting career opportunity in a growing industry, an Associate could be the position for you! Are you a highly motivated, driven, self- starter looking for an exciting opportunity in a fast-growing industry?

Do you want to make a difference in people’s lives while you grow your career and learn the business?

We’re BAYADA Home Health Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability.

We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

  • BAYADA offers a comprehensive benefits plan that includes the following : Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Benefits,

Responsibilities :

  • Focused on assisting the manager in delivering and coordinating client services
  • Facilitate a smooth and efficient onboarding process for new employees across various offices within the designated area.
  • You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, payors and community organizations.
  • Sharing responsibility for your team, you’ll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).

Qualifications :

  • Four year college degree (prior health care, home care and recruiting experience a plus)
  • Experience with the I / DD population (Qualified Professional status) required
  • Experience with recruiting and onboarding of paraprofessionals
  • Experience with case management preferred.
  • A demonstrated record of strong interpersonal skills and goal achievement
  • Ambition to grow and advance beyond current position
  • Strong PC and communication skills (including solid phone marketing & data entry ability)
  • Last updated : 2024-05-17

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