What are the responsibilities and job description for the Customer Service Representative position at Bayshore Dental Studio?
**Job Summary:** We are seeking a Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and possess knowledge of dental terminology,
**Responsibilities:** - Handle incoming calls, chats and emails from customers - Schedule appointments and maintain calendars - Assist with 3D scanning procedures and ensure accurate documentation - Provide exceptional customer service by addressing inquiries and resolving issues promptly, Customer account management, and onboarding
**Experience:** - Proficiency in dental terminology
- Strong attention to detail in maintaining accurate records
- Ability to work effectively in a fast-paced environment while maintaining professionalism
- Excellent communication skills to interact with customers, vendors and, healthcare providers, and team members.
This position offers the opportunity to work in a dynamic healthcare environment where customer service excellence is paramount. If you have a passion for helping others and possess the required skills, we encourage you to apply for this rewarding Customer Service Representative role.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Bereavement leave
- Disability insurance
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Experience:
- Dental terminology: 1 year (Required)
- Dental office: 2 years (Preferred)
Ability to Relocate:
- Tampa, FL 33602: Relocate before starting work (Required)
Work Location: In person
Salary : $18