Manager External Group Sales Operations

Under the direction of the Director of Group Sales Operations, the Manager External Group Sales Operations is responsible for the management of administrative and operational functions related to external group sales operations. This role serves as a liaison for activities relating to group enrollment functions, systems, and administration support on corporate initiatives. Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. Why Join Us? Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans. Lead and Inspire: Guide and mentor your team to achieve their full potential and success. Family Comes First: Total rewards package that promotes the idea of family first for all employees. Trust: Work for one of the most trusted companies in Kansas Stability: 80 years of commitment, compassion and community Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire Compensation $109,280 - $130,000 annually Grade: Exempt 18 Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts. What you’ll do Leads the efforts to research, develop, and provide input regarding sales operations, ensuring sales processes and systems are functioning efficiently and effectively. Works with cross-divisional teams to implement process improvement initiatives and remediate issues. Facilitates projects for External Group Sales via Interactive representation and direction. Develops and implements efficient and effective workflow processes and procedures. Coordinates and communicates policies and procedures affecting the Sales and Operations Division, including field staff. Requests, reviews, and provides recommendations for external sales marketing materials, USPS mailings, and email materials Acts as liaison between external sales teams and internal stakeholders for reported issues or needed improvements. Responsible for active participation and collaboration to achieve beneficial resolution. Manages BCBSKS compliance with KID requirements relating to producer appointments for all sales teams. Coordinates all Continuing Education for Kansas Insurance Department requirements and reporting to State Based Systems for all sales teams. Develops yearly goals for external sales consultants and advisors under limited supervision of the Director of Group Sales Operations Participates in the development of the external sales operation budget and responsible for operating within budget guidelines. Participates in the planning and coordination of bi-annual Statewide Conferences and sales awards banquet. What you need Bachelor’s degree in business administration, marketing or related, with 3 years of industry or similar experience with a background in developing company policies and administrative procedures. In lieu of bachelor's degree, 4 years of experience is required. Previous supervisory or leadership experience Three years’ experience related to sales, marketing, marketing communications, customer service, membership, claims, or finance. Ability to obtain a State of Kansas Insurance License within 60 days of hire. Must have and maintain a valid Driving License. Must possess excellent project management and organizational skills. Required to sign non-compete agreement. Benefits & Perks Base compensation is only one component of your competitive Total Rewards package Incentive pay program (EPIP) Health/Vision/Dental insurance 6 weeks paid parental leave for new mothers and fathers Fertility/Adoption assistance 2 weeks paid caregiver leave 5% 401(k) plan matching Tuition reimbursement Health & fitness benefits, discounts and resources Posting Close Date June 5, 2024 Pay Rate Type Salary For more than 70 years, Blue Cross and Blue Shield of Kansas has built a reputation of trust. As we move forward in this new era of health care we want to continue that tradition. Whether a member needs Blue Cross to cover an annual check-up or give them peace of mind during a major medical crisis, we want our members to know they can trust BCBSKS to meet their needs. Our mission: Being the insurer Kansans trust with their health. ***Equal Opportunity Employer/Veterans/Disabled*** ***Blue Cross Blue Shield of Kansas invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by contacting the EEO Office at (785)291-8639.***