What are the responsibilities and job description for the Medical Services Specialist- Bilingual position at BCFS?
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Company: BCFS Health and Human Services Business Unit: RSD
Title: Medical Services Specialist I-Bilingual
Position: Specialist I
Job Family: Technicians/Paraprofessionals
Program: BCFS Health and Human Services: Fairfield CA
Reports to: Denise-Deborah Washington
Status: Regular Full-Time, Non-Exempt
Comp. Grade: 6
Grade Profile: 3-11
Frequency: Hourly
Education: Possess a current Emergency Medical Technician, Medical Assistant Certificate, orCertified Nursing Assistant License and High School Diploma or GED.
Experience: Candidate must have good organizational and communication skills, textbookknowledge of and professional experience working with pediatric age group including developmentally disabled persons, professional experience working in a health care setting. Must also have working knowledge of vitals, blood draws, ordering labs, medication administration and administration ofvaccines/injections. Working knowledge of Electronic Medical Records
Systems.
Supervises: N/A
Summary: The Medical Services Specialist uses sound medical and professional judgment and best practices to support the medical, safety and well-being of every child in care while maintaining compliance with established state nursingand licensing regulatory agencies, and federal standards requirements.
To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:
1. Monitor established health care plans for service population as prescribed by an advanced practice provider or physician and applying best practice guidelines.
2. Complete accurate documentation in accordance with agency policies and
procedures, contract and regulatory requirements and standards and programtime line requirements.
3. Meet all pre-determined deadlines required by program and federal partners.
4. Communicate effectively in writing and verbally in English and Spanish.
Measurable Deliverables:
1. Meet and maintain all federal and state regulatory guidelines and standards
applicable to this position.
2. Communicate effectively with health care providers regarding care for service population and be a liaison between the medical and residential servicesdivisions.
3. Maintain adequate inventory of all medications/supplies, ensure
medications/supplies are within date and properly stored.
4. Ensure proper disposal of unused and expired medications.
5. Maintain electronic medical health care records and ORR Medical Portal.
6. Develop and maintain an accurate medication administration record (MAR) for each child.
7. Administer prescription and over the counter medication to children.
8. Carry out all treatment orders as directed by physician or advanced practice
provider (APP) to ensure physician and/or APP orders are implemented
immediately upon request.
9. Assist in daily MAR audits, ensuring proper documentation. Reporting all
medication errors to RN Manager.
10. Compile daily medical lists to be distributed appropriately.
11. Assist in transport of children to and from the on campus clinic for medical
appointments.
12. Maintain first aid kits per licensing standards.
13. Assist in scheduling of medical appointments.
14. Assist in medical intake process.
15. Maintain confidentiality of health care records and information in keeping with HIPAA, Protected Health Information (PHI) requirements and BCFS HHS
confidentiality protocol and procedures.
16. Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested or deemed appropriate by Medical Program Director and Medical ServicesAdministrator.
17. Know, understand and apply positive behavior management techniques including verbal redirection, de-escalation and containment.
18. Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and
documenting procedures.
19. Show appreciation and affection toward children in a manner that is
compassionate and professional, minimizing culturalmisinterpretations.
20. Plan, organize, and prioritize daily work using sound judgment.
21. Implement BCFS safety protocols including evacuating with children andother staff in case of an emergency.
22. Maintain confidentiality in all areas of the service population and program
operations.
23. Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Credentials, Skills and Abilities: 1. Maintain current licenses and certificates required for the position including, but not limited to: a. Current BLS certifications, PALS preferred 2. Pass a pre-employment drug screen and random drug screens throughout employment. 3. Provide proof of work eligibility status upon request. 4. Pass a pre-employment and biennial criminal background checks. 5. Demonstrate the ability to: a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics b. Work collaboratively with other staff members, service providers, professionals and children c. Communicate effectively in writing and verbally in English. d. Work in a fast paced environment while maintaining control and professional composure at all times and making decisions based on the needs of the program and service population e. Maintain computer literacy required to meet the responsibilities of the position. f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 6. Must complete and sign Operations Policy and Procedure review and certification 7. Must provide current physical-medical release and provide proof of immunizations, titers or declinations for the following: a. MMR b. Varicella c. HepB d. HepA e. Tetanus f. PPD g. Meningococcal (preferred) 8. Must be able to perform physical activity such as extensive walking, lifting of patients, stretching and bending 9. Must be able to work in a team environment 10. Must be able to maintain professional people skills, oral, written, listening, and non-verbal communication skills ADA Approved Rev. 5/14/19
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
It is the policy of BCFS System of Companies and its affiliated organizations to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Click here to view the "EEO is the law" poster
Company: BCFS Health and Human Services Business Unit: RSD
Title: Medical Services Specialist I-Bilingual
Position: Specialist I
Job Family: Technicians/Paraprofessionals
Program: BCFS Health and Human Services: Fairfield CA
Reports to: Denise-Deborah Washington
Status: Regular Full-Time, Non-Exempt
Comp. Grade: 6
Grade Profile: 3-11
Frequency: Hourly
Education: Possess a current Emergency Medical Technician, Medical Assistant Certificate, orCertified Nursing Assistant License and High School Diploma or GED.
Experience: Candidate must have good organizational and communication skills, textbookknowledge of and professional experience working with pediatric age group including developmentally disabled persons, professional experience working in a health care setting. Must also have working knowledge of vitals, blood draws, ordering labs, medication administration and administration ofvaccines/injections. Working knowledge of Electronic Medical Records
Systems.
Supervises: N/A
Summary: The Medical Services Specialist uses sound medical and professional judgment and best practices to support the medical, safety and well-being of every child in care while maintaining compliance with established state nursingand licensing regulatory agencies, and federal standards requirements.
To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:
1. Monitor established health care plans for service population as prescribed by an advanced practice provider or physician and applying best practice guidelines.
2. Complete accurate documentation in accordance with agency policies and
procedures, contract and regulatory requirements and standards and programtime line requirements.
3. Meet all pre-determined deadlines required by program and federal partners.
4. Communicate effectively in writing and verbally in English and Spanish.
Measurable Deliverables:
1. Meet and maintain all federal and state regulatory guidelines and standards
applicable to this position.
2. Communicate effectively with health care providers regarding care for service population and be a liaison between the medical and residential servicesdivisions.
3. Maintain adequate inventory of all medications/supplies, ensure
medications/supplies are within date and properly stored.
4. Ensure proper disposal of unused and expired medications.
5. Maintain electronic medical health care records and ORR Medical Portal.
6. Develop and maintain an accurate medication administration record (MAR) for each child.
7. Administer prescription and over the counter medication to children.
8. Carry out all treatment orders as directed by physician or advanced practice
provider (APP) to ensure physician and/or APP orders are implemented
immediately upon request.
9. Assist in daily MAR audits, ensuring proper documentation. Reporting all
medication errors to RN Manager.
10. Compile daily medical lists to be distributed appropriately.
11. Assist in transport of children to and from the on campus clinic for medical
appointments.
12. Maintain first aid kits per licensing standards.
13. Assist in scheduling of medical appointments.
14. Assist in medical intake process.
15. Maintain confidentiality of health care records and information in keeping with HIPAA, Protected Health Information (PHI) requirements and BCFS HHS
confidentiality protocol and procedures.
16. Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested or deemed appropriate by Medical Program Director and Medical ServicesAdministrator.
17. Know, understand and apply positive behavior management techniques including verbal redirection, de-escalation and containment.
18. Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and
documenting procedures.
19. Show appreciation and affection toward children in a manner that is
compassionate and professional, minimizing culturalmisinterpretations.
20. Plan, organize, and prioritize daily work using sound judgment.
21. Implement BCFS safety protocols including evacuating with children andother staff in case of an emergency.
22. Maintain confidentiality in all areas of the service population and program
operations.
23. Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Credentials, Skills and Abilities: 1. Maintain current licenses and certificates required for the position including, but not limited to: a. Current BLS certifications, PALS preferred 2. Pass a pre-employment drug screen and random drug screens throughout employment. 3. Provide proof of work eligibility status upon request. 4. Pass a pre-employment and biennial criminal background checks. 5. Demonstrate the ability to: a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics b. Work collaboratively with other staff members, service providers, professionals and children c. Communicate effectively in writing and verbally in English. d. Work in a fast paced environment while maintaining control and professional composure at all times and making decisions based on the needs of the program and service population e. Maintain computer literacy required to meet the responsibilities of the position. f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 6. Must complete and sign Operations Policy and Procedure review and certification 7. Must provide current physical-medical release and provide proof of immunizations, titers or declinations for the following: a. MMR b. Varicella c. HepB d. HepA e. Tetanus f. PPD g. Meningococcal (preferred) 8. Must be able to perform physical activity such as extensive walking, lifting of patients, stretching and bending 9. Must be able to work in a team environment 10. Must be able to maintain professional people skills, oral, written, listening, and non-verbal communication skills ADA Approved Rev. 5/14/19
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
It is the policy of BCFS System of Companies and its affiliated organizations to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Click here to view the "EEO is the law" poster
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