Sr Mgr, Program Implementation

Job Summary:

The Forensic Program Implementation Senior Manager is a highly motivated individual who demonstrates leadership, expertise, and entrepreneurship in growing BDO's forensic practice. The Senior Manager is also responsible for developing work plans for clients, leading design and implementation, training and developing the team, and developing new business opportunities. This position requires an in-depth understanding of issues facing companies today, combined with advanced data literacy and expertise in assisting legal matters. Client engagements typically include issues such as business continuity, ITDR, crisis management, third-party management, and operational resilience.
Job Duties:

• Provides Program Implementation services to a variety of clients across industry verticals
• Leads implementation projects for risk and compliance technology platforms
• Acts as a subject matter expert in the industry, provides consultation to clients on technology, risk and/or operational resilience
• Develops strong relationships with existing and new client contacts, leading to additional business opportunities
• Simultaneously leads multiple assignments and ensures client satisfaction
• Ensures on-time and on-budget project delivery with a high-level of quality
• Builds strong internal relationships within BDO and with other services across the Firm
• Acts with professionalism and integrity when working with confidential and sensitive information
• Creates new service offerings based on market trends and business needs, innovates with technologies and processes
• Interacts with senior members of client teams contributing to business development activities, including sales and marketing

Project Management:

• Manages finance projects including billing, resource allocation and budget analysis
• Works on projects with potential 20% or more domestic and/or international travel
• Other duties as required

Supervisory Responsibilities:

• Supervises the day-to-day workload of Managers, Senior Associates, and Associates on assigned engagements, and reviews work product
• Evaluates the performance of Managers, Senior Associates, and Associates, and assists in the development of goals and objectives to enhance professional development
• Develops and grows the team through coaching, training, and assigning appropriate projects
• Works with senior leadership in creating and implementing practice-wide business strategies

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor's degree and eight (8) or more years of data analytics and program implementation experience in a client services environment, required; OR High School Diploma and ten (10) or more years of data analytics and program implementation experience in a client services environment, required

Experience:

• This must include three (3) or more years of experience leading teams, overseeing project engagements, and ensuring teams meet client objectives, required
• Experience in maintaining client relationships, required
• Experience in one (1) or more of the following areas, required:
  • Business Continuity
  • Risk and Compliance
  • IT Disaster recovery
  • Crisis Management
  • Software Deployment
  • Compliance Operations
  • Design Thinking Methodologies
• Eight (8) or more years of experience in client-facing consulting, preferred

License/Certifications:

• Fusion Risk Management, preferred
• Salesforce, preferred

Software (preferred):

• One (1) or more of the following, preferred:
  • Ability to write SQL queries
  • Experience with Fusion Risk Management
  • Experience with Salesforce
  • Experience with Analytics platforms such as Tableau and PowerBI

Language:

• N/A

Other Knowledge, Skills, & Abilities:

• Ability to work with a high degree of professionalism and autonomy
• Excellent verbal and written communication skills
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
• Ability to interact effectively with people at all organizational levels of the Firm
• Ability to effectively manage a team of professionals and delegate work assignments, as needed
• Ability to build and maintain strong relationships with internal and client personnel
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel
• Executive presence, with the ability to act as primary contact on assigned engagements
• Ability to develop existing and new client relationships contributing to Firm's growth

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

California Range: $180,000 - $195,000