Microsoft 365 Director

Job Summary:

The Microsoft 365 (M365) Director will be responsible for development, promotion, implementation, migration, and team building for M365 and hybrid cloud solutions. Expertise in core M365 platforms, add-on features, and hybrid cloud integration will be used to propose and lead projects through all phases of client delivery. Through consultative communication, the director will be a knowledge leader in the implementation and/or support of hybrid environments and set the technical direction for the M365 and on-premises Microsoft application platforms.

This Director position is a multi-faceted, challenging role that requires excellent client/prospect facing skills, being well-versed and adept in Cloud migration tools and technologies, excellent communication and presentation skills, the ability to effectively influence clients/opportunities, develop relationships with technical and business contacts/partners and a passion for knowledge leadership with proven results in driving revenue.

Job Duties:

• Identifies and leads new M365 business opportunities to expand the practice and communicates such opportunities to superiors
• Leads marketing and business development activities and actively promotes Cloud in the middle market, within BDO Digital, BDO USA, and globally with partner firms
• Works closely with key internal Go-To-Market and other sales functions on partnerships, opportunity management, and cross sell
• Works with BDO sales team to develop statements of works, proposals, and RFP responses to M365 services
• Prepares formal and informal presentations for various internal / external meetings, public events, webinars, panels, and other speaking opportunities
• Develops, designs, promotes, and implements M365 and hybrid cloud solutions that promote innovative results that solve business problems
• Architects solutions within the Microsoft Suite of products to include but not limited to Office 365 core components, Windows Endpoint, Enterprise Mobility Security (EMS) suite, Azure, Windows Server Roles, and related hybrid cloud technologies
• Leads integration and migration activities in Identity, not limited to Entra ID and on-premises Active Directory
• Plans and implements migration of content to Office 365 from on-premises, GSuite, or other Office 365 tenants
• Develops and designs solutions with the Defender suite of products and their interaction with the larger Microsoft 365 stack
• Develops and designs solutions with Azure services that compliment M365 or rely on M365 licensing such as Azure Virtual Desktop and Microsoft Sentinel
• Guides basic networking (VLAN, VNET configuration) related to M365 solutions
• Interprets clients’ M365 business and technical needs and translates them to executable engagements, including the development of design documents, implementation plans, and final reports
• Develops and presents client roadmaps, health checks, and assessments
• Understands client needs to develop project plans, resource plans, establishes reporting and metrics, and provides the client with regular updates
• Coordinates all aspects of a project and ensures risk is managed, mitigated, or escalated as quickly as possible
• Manages project teams to ensure client projects are delivered on time and budget
• Manages and validates the quality of client deliverables
• Acts as a contact for client questions and inquires
• Fosters growth and skilling of an internal M365 community, preparing knowledge sharing presentations and developing best practice frameworks
• Other duties as required

Supervisory Responsibilities:

• Supervises the workload of engineers and architects on assigned engagements and reviews work product, as needed
• Acts as mentor to project team members as appropriate
• Provides work quality feedback and project collaboration feedback to project team members, as appropriate

Acts as a leader, and projects a professional, positive attitude toward client and firm personnel

Qualifications, Knowledge, Skills, and Abilities:

Education:

• High School or GED Equivalent, required
• Bachelor’s degree, preferred

Experience:

• Fifteen (15) or more years of IT Infrastructure, Information Security, IT or similar professional experience, required
• Six (6) or more years of technical infrastructure implementation experience with increasing responsibility within Microsoft 365 cloud solutions, required
• Five (5) or more years of experience in hybrid cloud design, architecture and presentation experience in Microsoft 365 solutions, required
• Five (5) or more years of strong sales experience supporting and managing pipelines, required
• Three (3) or more years of experience in cloud and on-premises infrastructure, virtualization, Active Directory, and networking, required
• Three (3) or more years professional consulting experience, preferred

Software:

• Two (2) or more of the following, required:
  • Directory and Identity Services (Entra/Azure AD/AD Connect, AD domain migration)
  • Office 365 (O365) (Exchange Online, SharePoint, Teams and OneDrive)
  • Enterprise Mobility Security
  • Endpoint Management (Configuration Manager, Intune, AutoPilot)
• Experience with migration tools such as ShareGate and BitTitan, preferred

License(s)/Certification(s):

• N/A

Languages:

• N/A

Other Knowledge, Skills & Abilities:

• Executive presence and ability to act as primary contact on assigned engagements
• Ability to work with global corporate clients, and ability to up-sell after the first engagement
• Excellent verbal, written and presentation communication skills
• Strong analytical and advanced research skills related to industry trends, market competition, and technology
• Aptitude for working in a consulting environment
• Ability to troubleshoot issues, identify solutions, and appropriately escalate issues
• Strong analytical, facilitation, and documentation skills
• Strong project planning, scoping, and management skills
• Strong business process analysis & design and process flow skills
• Excellent interpersonal and customer relationship skills
• Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work well under pressure while dealing with unexpected problems in a professional manner
• Ability to work well in a cross-functional team environment
• Excellent organizational and multi-tasking skills
• Ability to grow technology and infrastructure expertise with self-paced and formal training provided by BDO, while providing training and guidance to team members
• Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets