Receptionist

Beacon Hill at Eastgate
Grand Rapids, MI Full Time
POSTED ON 4/27/2022 CLOSED ON 6/14/2022

What are the responsibilities and job description for the Receptionist position at Beacon Hill at Eastgate?

Beacon Hill is looking for full time talented Receptionist to join our amazing team!

We offer an amazing employee benefit package which includes access to our on-campus Fitness Center which features a swimming pool, hot tub, and gym! Other great benefits include medical benefits, dental, optical, and a 401K match. We offer annual PTO at hire!.

This individual will provide a high level of service, information and direction to all residents and customers within the community. This position provides administrative support in accordance with established procedures as directed. Other related duties as assigned.

Position: Full Time

Shift: Monday - Friday 8a-5p, and Holidays

Wage: Competitive wage that varies with experience

Department: Life Enrichment

Primary Responsibilities Include:

  • Attend to the concierge desk. Answer phones. Greet each visitor as they enter our facility with a smile and friendly greeting.
  • Report suspicious persons / information to supervisor and/or security immediately.
  • Ensure guest and visitors are abiding by existing rules.
  • Resident Care – Acts as a liaison for Independent Living residents and families. Communication between residents and staff – Assists in communicating information to the Resident Care committee regarding any changes in health status.
  • Coordinate communication with Beacon Hill at Eastgate team members
  • Assist with registrations as required.
  • Coordinate and maintain transportation calendar and charges.
  • Coordinate and maintain Guest Suite reservations and charges at the receptionist desk.
  • Assist with emergency response procedures by participating in meetings, identifying problems and seeking solutions. Participates in department efforts to monitor and report.
  • Learns the day-to-day functioning of a variety of areas and assists where there is a need.
  • Serves on the Resident Care Committee

Qualifications:

  • Two years' experience in the hospitality industry. Previous Concierge experience a plus.
  • Previous experience working with seniors or working in a retirement community is very desirable.
  • Previous experience working as receptionist or concierge.
  • Strong administrative skills: Microsoft Office (PowerPoint, Word, Excel).
  • Set schedule which includes occasional holidays.

*This is a Full Time position with required holidays.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Hospitality: 2 years (Required)
  • Administrative Assistants & Receptionists: 2 years (Required)

Work Location: One location

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